Director, Control Management Shared Services

Capital One Philippines Support Services Corp.; Calabarzon; On-site; PHP 2,500,000 - 4,500,000; Full time

Job summary

Capital One Philippines Support Services Corp. in Alabang, Philippines, seeks a Director for Control Management Shared Services to lead a team of risk, controls and compliance specialists. This role provides expert regulatory guidance and oversees governance of risk, controls, and compliance programs.

Strong collaboration with HR, Privacy, Risk Management and Legal is essential. The position requires a Bachelor's degree, 10+ years in risk management, 5+ years in people management, and

Qualifications

• Bachelor's degree required.
• At least 10 years of risk management experience.
• At least 5 years in people management.
• Willing to work in a mid shift schedule and in a hybrid setup.

Responsibilities

• Provides strategic oversight and people management for control testing, compliance and risk management functions.
• Builds strong partnerships with risk advisors to guide the business.
• Performs extensive gap assessments and creates recommendations for smart business decisions.
• Monitors remediation plans of internal or regulatory findings within the business area of responsibility.
• Works with dynamic teams on departmental process management and execution.

Skills

Risk Management

People Management

Education

Bachelor's Degree

Job description

Director, Control Management Shared Services

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)

Summary

• The Director for Control Management Shared Services leads a team of Risk, Controls and Compliance Management Specialists. Provides expert advice to the business on regulatory matters and oversees governance of Capital One's Risk, Controls and Compliance Management Programs. This role will require the ability to build and maintain strong relationships with key first and second line of defense partners such as Human Resources, Privacy, Risk Management and Legal

General Responsibilities

• Provides strategic oversight and people management for control testing, compliance and risk management functions

• Builds strong partnerships with risk advisors to ensure consistent and comprehensive guidance for the business

• Performs extensive gap assessments and create recommendations for smart business decisions

• Monitors remediation plans of any internal or regulatory findings within the business area of responsibility

• Works with dynamic teams on departmental process management and execution

Basic Qualifications

• Bachelor's Degree

• At least 10 years experience in Risk Management

• At least 5 years experience in People Management

• Willing to work in a mid shift schedule

• Willing to work in a hybrid set up

Preferred Qualifications

• Post graduate degree

• Foundational knowledge in Financial Services

• Certifications in Business Process Management, Six Sigma, Agile and Compliance (CRCM)

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.