The Marketing Specialist is responsible for supporting brand development, campaign
execution, content creation, research analysis, and cross-functional collaboration. This role
bridges strategic planning and operational output to enhance brand visibility and
engagement.
CORE DUTIES & RESPONSIBILITIES
Brand Development and Strategy
- Assist in the creation and execution of brand strategies to drive awareness, engagement, and loyalty.
- Maintain brand consistency across all marketing materials and communication channels.
- Conduct competitive analysis to identify market trends and opportunities.
- Generate innovative ideas for social media campaigns and posts that reflect each brand’s unique identity.
- Guide admin on brand alignment and consistency across all outputs.
- Provide brand training and spot-check content for alignment.
- Use tools like Brand Guide, Canva, and ClickUp to maintain standards.
- Follow the process: Review branding output -> Give corrections -> Biweekly evaluation.
- Track updates in the shared Google Sheet tracker for 'Brand Strategy'.
Marketing Campaigns
- Plan and execute multi-channel campaigns across Shopee, Lazada, and TikTok, including platform-led mega sales (e.g., 7.7, 11.11) and flash deal enrollments.
- Coordinate with creatives and eCommerce teams to develop platform-compliant campaign assets (e.g., banners, vouchers, product visuals).
- Manage and optimize paid ads via Shopee MyAds, Lazada Sponsored Solutions, and TikTok Ads Manager to meet ROI and visibility goals.
- Monitor campaign metrics (CTR, CVR, GMV) and adjust strategies in real-time to drive performance and maximize returns.
- Track campaign participation, budget allocation, and results using internal campaign trackers and reporting tools.
- Supervise implementation, approve assets, elevate blockers, and ensure timely campaign execution through structured workflows.
- Stay informed on marketplace trends, tools, and incentives (e.g., cashback, vouchers, TikTok affiliate pushes) to enhance campaign outcomes.
- Tools & Process: Meta Ads, Shopee, Lazada Ads, TikTok Ads Manager, Google Sheets, ClickUp; Weekly campaign tracker updates.
- Process: Review admin tracker -> Approve/optimize -> Escalate issues -> Wrap-up.
- Tracking: Weekly updates in campaign trackers, platform-specific metrics (CTR, CVR, GMV uplift) during campaign periods.
Content Creation and Management
- Create and manage content for blogs, social media, newsletters, and websites.
- Ensure alignment with brand tone, voice, and values.
- Manage and maintain the content calendar.
- Write engaging copy for Facebook, Instagram, TikTok, and other platforms.
- Approve editorial calendars and guide structural improvements.
- Tools: Google Docs, Plannable, ClickUp.
- Process: Review calendar -> Edit posts -> Approve via Plannable.
- Tracking: Weekly content tracker updates.
Event and Partnership Support
- Coordinate with partners and vendors for co-branded events.
- Organize promotional events and brand activations.
- Support trade shows and community engagement initiatives.
- Assign logistics and ensure asset quality.
- Tools: Google Calendar, ClickUp, Sheets.
- Process: Confirm partners -> Delegate -> Approve event assets.
- Tracking: Document outcomes monthly in event tracker.
Market Research and Insights
- Conduct research to gather insights on customer preferences and trends.
- Analyze survey and focus group data to inform strategy.
- Review survey design and admin-collected insights.
- Tools: Google Forms, Sheets.
- Process: Review insights log -> Analyze data -> Share strategy.
- Tracking: Monthly updates in insights tracker.
Brand Performance Tracking
- Track KPIs related to brand awareness, engagement, and loyalty.
- Prepare reports and share insights with stakeholders.
- Use tools like Google Analytics and social media insights to evaluate performance.
Collaboration and Communication
- Work with product, sales, and creative teams to align efforts.
- Coordinate with PR, advertising, and media buying agencies.
- Communicate effectively with cross-functional teams.
- Source and collaborate with UGC, EGC, and influencers to generate content.
Administrative and Operational Tasks
- Maintain marketing budgets, track expenses, and process invoices.
- Update and organize marketing collateral in a central repository.
- Respond to brand-related inquiries and manage stakeholder relationships.