Digital Marketing & CRM Specialist for Financial Services

Emapta; Quezon City; On-site; PHP 502,000 - 725,000; Full time

Benefits offered by this job

Day 1 HMO coverage with dependents

Competitive salary package

Night differential pay

Fixed weekends off

Prime office locations (Makati/Ortigas

Salary advance program

Emapta Academy upskilling

24/7 gym access (Ortigas/Makati)

Emapta lifestyle perks

Employee referral incentives

Government & Emapta benefits

20 annual leaves + 5 cash credits

Job summary

Emapta, a renowned outsourcing and digital marketing company, is recruiting a Digital Marketing Specialist to drive content marketing, website management, and CRM-driven engagement for financial services. The role is wholly onsite in the Philippines with opportunities for international exposure and growth.

The ideal candidate has 3-5 years of hands-on digital marketing experience, strong Salesforce CRM skills, and a track record in regulated industries.

Qualifications

• Bachelor's degree in Marketing, Finance, Business, or a related field.
• 3-5 years of hands-on digital marketing experience.
• Proven experience in content marketing, website management, and social media marketing.
• Strong proficiency in Salesforce CRM, including system administration, reporting, and database maintenance.
• Experience supporting audits, risk, compliance, or governance activities within complex or highly regulated environments.
• Additional exposure to banking, insurance, audit, information technology, or similar corporate environments is an advantage.
• Strong written and verbal communication, active listening, and relationship-building skills.
• Excellent planning and organizational skills with strong attention to accuracy and detail.
• Willing and able to work fully onsite in Quezon City.

Responsibilities

• Oversee CRM data, digital marketing platforms, and marketing databases to support accurate and efficient operations.
• Partner with key internal stakeholders to coordinate and deliver digital marketing projects and initiatives.
• Execute digital campaigns, email marketing activities, and website content updates in line with business requirements.
• Audit external websites for content accuracy, consistency, and adherence to established company and compliance standards.
• Maintain website content and digital marketing assets to protect brand integrity and information quality.
• Manage requests through the digital traffic case queue, ensuring marketing requirements are addressed effectively.
• Complete website content changes and updates requested by loan officers.
• Create and maintain user accounts, business listings, and profiles across social media and reputation management platforms.
• Establish third-party lead profiles and coordinate lead purchasing requirements for loan officers.
• Evaluate marketing processes and recommend enhancements that strengthen digital presence, workflow efficiency, and execution quality.

Skills

Digital marketing experience

Content marketing

Website management

Social media marketing

Salesforce CRM

Audits, risk, compliance

Banking/insurance exposure

Communication & relationship-building

Planning & organization

Attention to detail

Education

Bachelor's degree in Marketing, Finance, Business, or a related field

Tools

Salesforce CRM

Job description

Emapta, a renowned outsourcing and digital marketing company, is recruiting a Digital Marketing Specialist to drive content marketing, website management, and CRM-driven engagement for financial services. The role is wholly onsite in the Philippines with opportunities for international exposure and growth.

The ideal candidate has 3-5 years of hands-on digital marketing experience, strong Salesforce CRM skills, and a track record in regulated industries.