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TouchBio Australia is seeking a Digital Growth & Brand Manager to lead digital growth, e-commerce and brand strategy for a premium FMCG wellness and healthcare brand. You will drive measurable revenue growth, optimise customer acquisition, retention and lifetime value across DTC, marketplaces and paid media.
As a commercially minded leader, you will build high-converting customer journeys, manage a marketing team and partners, and collaborate with Marketing, Sales, and Operations to deliver
Join TouchBio Australia as a Digital Growth & Brand Manager and step into a world of innovation and impact!
TouchBio Australia pioneers developing, manufacturing, and importing medical devices and eco-friendly hygiene products. Our range includes at-home testing devices and long-lasting sanitising solutions designed to revolutionise health practices while prioritising safety and environmental sustainability.
A competitive base salary with health insurance benefits.
Company Christmas gifts and engaging company events.
Potential for pay raises reflecting your impact/performances.
Opportunities for career growth and advancement within a pioneering company.
As the Digital Growth & Brand Manager, you will lead the digital growth, e-commerce and brand strategy, building a premium and culturally relevant FMCG wellness and healthcare brand while driving measurable revenue growth.
You will:
Lead digital growth strategy across DTC, e-commerce, paid media, social, search and other digital channels.
Own customer acquisition and performance marketing across Meta, Google, TikTok and other platforms, focusing on ROAS, CAC, conversion and revenue growth.
Drive e-commerce performance across the company website, Amazon and other online marketplaces, improving product visibility, customer experience and conversion.
Build high-converting DTC and B2B customer journeys, including landing pages, offers, subscriptions and conversion funnels.
Grow customer retention and lifetime value through personalised email, SMS, WhatsApp, automation and lifecycle marketing.
Lead social media, influencer, UGC and creator strategies to grow brand awareness, engagement and customer acquisition.
Oversee digital content and campaigns across website, email, social and e-commerce channels, ensuring consistent premium brand messaging.
Use data to optimise performance, analysing ROAS, CAC/CPA, CTR, conversion rates, AOV, LTV, website traffic and online sales.
Lead and mentor the digital marketing team, including Email Marketing/Copywriting and Social Media/Influencer Marketing functions.
Manage agencies, freelancers, creators and other external partners, ensuring quality, brand consistency and commercial performance.
Collaborate with Marketing, Sales, Branding, Category and Operations teams to deliver integrated campaigns and a seamless customer experience.
Identify new digital growth opportunities, technologies, platforms and emerging trends to continuously improve performance.
You are a commercially minded digital growth marketer who combines strategic thinking with hands-on execution and knows how to scale consumer brands through digital and e-commerce channels.
5+ years’ experience in digital marketing, DTC growth or e-commerce.
FMCG, health, wellness, beauty, retail or consumer brand experience preferred.
Proven success scaling DTC/e-commerce brands and driving measurable revenue growth.
Hands-on experience with Meta, Google, TikTok and performance marketing.
Strong understanding of UGC, influencer/creator marketing and paid social.
Experience with Shopify, Amazon or other major e-commerce platforms.
Strong knowledge of acquisition, CRO, retention and lifecycle marketing.
Data-driven with experience managing ROAS, CAC, CPA, AOV and LTV.
Experience leading team members and managing agencies or external partners.
Relevant tertiary qualification with strong communication and leadership skills.
This is an office-based role, offering the chance to work closely with colleagues and leaders in a collaborative environment; given the demands of the role, remote work is not available.
Join TouchBio Australia and embark on a rewarding journey where your efforts contribute to reshaping healthcare practices and making a positive impact.
We thank all applicants for your interest in our organisation and this role; however, please note that only short-listed candidates will be contacted for an interview.