Digital Commerce Specialist

Nestle; Meycauayan; On-site; PHP 400,000 - 700,000; Full time

Job summary

Nestlé Business Services in Meycauayan, Bulacan, PH, is hiring a Digital Commerce Specialist to drive PH store management and oversee direct servicing for key eretailer platforms. You will work with the DX team on front-end activities, ensuring successful promotions and optimal customer experience.

The role requires a bachelor’s degree and 2–4 years in ecommerce or digital marketing, with strong Excel and Power BI skills and experience with SAP Product Master Data.

Qualifications

• Bachelor’s Degree in Digital Marketing, Digital Technologies or related fields.
• 2–4 years of experience in the eCommerce and/or digital marketing field.
• 2–4 years of experience in publishing product related content.

Responsibilities

• Drive flawless execution of market activities and promotions on eretailer platforms.
• Collaborate with customer managers and ecommerce partner teams to ensure listings, on-time payment and good customer service.
• Ensure completeness and availability of listings, monitor payments and customer service levels.
• Improve current systems and processes to reduce bottlenecks and downtime in ecommerce operations.
• Coordinate with Digital Shelf and eContent to ensure end-to-end flow to PH monitoring.
• Report to MAO to drive cross-functional collaboration.

Skills

eCommerce experience

Digital marketing

Content publishing

Data analysis

Stakeholder management

Dashboard reporting

Education

Bachelor's degree

Tools

SAP Product Master Data

Microsoft Excel

Power BI

Excel (formulas)

Job description

POSITION SNAPSHOT

Location: Meycauayan, Bulacan, PH

Company: Nestlé Business ServicesFull-time

Bachelor’s Degree

Position Summary

• The Digital Commerce Specialist - PH store management will join the other Digital Commerce specailists - Digital shelf & Econtent, and Store operations, and work very closely with the Nestle Digital Transformation team (DX)

• The Digital Commerce Specialist - PH store management will play a crucial role in ensuring success of PH Market's transition to direct servicing model for Specific Ecommerce Stores (SHP Mart, LazMarts, etc.) He/ she will be responsible for ensuring success on the front end of the store, while maintaining excellent partnership and operations from Nestle to the end consumers

• He /She will be responsible for the flawless execution of market activities and promotions on eretailer platforms. He/she will work closely with the customer manager and ecommerce partner teams to ensure that operations are running smoothly to ensure best sellout and customer experience for end users. He/she will take ownership in driving completeness and availability of listings on platform, alongside monitoring ontime payment from account and proper customer service levels. He/she will also be improving current systems and process to ensure efficient ways of working and reduced bottlenecks and downtime in all current market ecommerce operations, as such reporting to MAO to drive collaboration is a vital need.

• The Digital Commerce Specialist - PH store Management will work closely also with the The Digital Commerce Specialist - Digital Shelf & econtent to ensure that the work done on the digital shelves flow through properly to what the PH monitoring specialist is working on, driving a full end-to-end success. He/ she is also expected to work with the Digital commerce Specialist - PH Store Operations to ensure that back end operations of the Ecommerce Stores (SHP Mart, LazMarts, etc.) are in line with the front end plans and directives.

• The digital commerce specialist - PH store Management will also work with Market counterpart - customer manager to ensure that all plans and strategies are aligned with nestle's business objectives.

What Will Make You Successful

Key Experiences

University Degree in Digital Marketing, Digital Technologies or related fields

2-4 years of experience in the eCommerce and/or digital marketing field

2-4 years of experience in publishing product related content

Key Software Knowledge

Very good knowledge in Digital Shelf or any eRetailer Monitoring tools

SAP Product Master Data solution

Has intermediate/advance skill in Microsoft Excel (including formula) and understanding of Power BI solution

Key Skills Ability to quickly understand eRetailers challenges and specificities

Ability to follow Nestlé and Brand Guidelines to ensure product content quality in eRetailers

Understanding of product eContent - marketing/digital assets, nutritional information, product description page

Solid understanding of Product Information process (creation, set-up, adaptation, syndication, publication) and Digital Shelf

Abilitiy to deliver against established objectives, deliverables, and deadlines

Understanding and knowledge in trends of eCommerce marketplace

Ability to interpret dashboard data and execute periodic reporting based on market requirements

Very good data gathering and analytics skills

Strong problem solving and stakeholder management skills

Good understanding in Product Master Data