Digital Applications Support / App Administrator (AU Client | Hybrid)

enablesGROUP

Pasig

On-site

PHP 446,000 - 670,000

Full time

14 days+

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Benefits offered by this job

Health and life insurance starting Day

20 leave credits

Career advancement opportunities

Laptop provided

Office location in Pasig

Profit-sharing after 5 years

In-house learning & development with a

Job summary

enablesGROUP in Ortigas, Pasig, PH is seeking a Digital Applications Support / App Administrator to manage day-to-day app operations, content and data, and to coordinate across Marketing, Technology, Communities, and Resort Operations. The role offers a hybrid schedule (3 onsite, 2 WFH) and a clear path for growth through learning programs and performance reviews.

Ideal candidates will have strong experience in app administration, content management, and stakeholder coordination, plus hands-on

Qualifications

Digital application administration and support experience.
Low-level troubleshooting and issue-resolution capability.
Content and platform management experience.
Stakeholder coordination across multiple business areas.
Microsoft 365 and business system confidence.
Strong written and spoken English for Australian stakeholder collaboration.
High attention to detail and commitment to data accuracy.
Process-oriented with strong time-management skills.

Responsibilities

Application administration: Manage day-to-day app operation and publishing processes.
Issue resolution: Coordinate troubleshooting, maintenance and escalation.
Content management support: Create, edit, publish, review content.
Campaign coordination: Schedule announcements and promotions.
Audience targeting: Segment audiences for targeted communications.
Data management: Upload, validate and cleanse data.
Reporting and analytics: Monitor engagement and trends.
Governance and documentation: Maintain procedures and records.

Skills

Digital applications

App administration

Content management

Stakeholder coordination

Microsoft 365

English communication

Data accuracy

Time management

Tools

Pluss Communities platform

CMS

WordPress

CRM systems

SharePoint Online

Microsoft Office

Job description

Why Join enablesGROUP?

Since 2016, enablesGROUP has been on a mission: to deliver high-quality operations and outsourcing services to every client, big or small.

Fast forward to 2026, we’ve grown our global footprint to serve 100+ clients and expanded into 4 key industries. At enablesGROUP, you’re not just joining a company – you’re joining a community that values growth, learning, and success. Check us out at www.enablesgroup.com.

At enablesGROUP, you’re not just joining a company – you’re joining a community that values growth, learning, and success.

We have market leading engagement scores and invest heavily in your Learning and Development, with a specific focus on enhancing your ability to leverage AI in your daily tasks.

Our Perks & Benefits include:

Comprehensive health and life insurance starting Day 1, covering 2 eligible dependents.
20 leave credits for vacation, emergencies, sick days, and even your birthday!
Endless opportunities for career advancement with annual performance reviews and salary increases.
Company-provided laptop to set you up for success.
Convenient office location in Pasig, at the heart of Manila, accessible to all.
Loyalty rewards: Employees celebrating 5 years could receive a profit-sharing scheme.
In-house learning & development programs with access to the latest in AI and technology.

Job Title: Digital Applications Support / App Administrator
Location: Ortigas, Pasig, PH
Work Schedule: Monday to Friday, 6:00 AM – 3:00 PM (Hybrid | 3x Onsite, 2x WFH)

Job Summary

We are seeking a Digital Applications Support / App Administrator who can perform day-to-day app administration and operational support. Maintain content, data, platform settings and publishing accuracy. Coordinate low-level troubleshooting, support requests and escalation. Work across Marketing, Technology, Communities, Operations and resort teams. Liaise with Pluss Communities on platform support and enhancements.

Key Responsibilities

Application administration: Manage day-to-day app operation, platform settings, permissions, workflows and publishing processes.
Issue resolution: Coordinate low-level troubleshooting, maintenance, support requests, escalation and follow-through.
Content management support: Create, edit, publish, review and archive accurate, relevant and brand-aligned app content.
Campaign coordination: Schedule announcements, news, events, reminders and promotional content.
Audience targeting: Segment audiences and manage targeted communications so the right content reaches the right people.
Data management: Upload, validate, cleanse and maintain data including content, campaign user information.
Reporting and analytics: Monitor app engagement, campaign performance and user trends to recommend improvements.
Project and release support: Support app enhancements, testing, rollouts, timelines, risks and vendor deliverables.
Stakeholder coordination: Work across Marketing, Technology, Communities, Resort Operations, Sales and onsite teams.
Governance and documentation: Maintain procedures, publishing standards, support records and operating frameworks.

Key Responsibilities

Essential experience

Digital application administration and support experience
Low-level troubleshooting and issue-resolution capability
Content and platform management experience
Stakeholder coordination across multiple business areas
Microsoft 365 and business system confidence
Strong written and spoken English for Australian stakeholder collaboration
High attention to detail and commitment to data accuracy
Process-oriented with strong time-management skills

Preferred experience

Experience supporting mobile applications
Digital content publishing experience
Vendor and third-party support coordination
Remote or offshore team environment exposure
Digital transformation or system implementation projects
Website CMS, CRM or communication platform exposure
Reporting, analytics or engagement metric experience
Experience working in fast-paced marketing, operations or technology environments

Systems / applications preferred