DevOps Engineer

Questronix Corporation 2; Makati; Hybrid; PHP 350,000 - 650,000; Full time

Job summary

Questronix Corporation 2 is seeking a motivated Level 1 DevOps support engineer in the Philippines to help maintain CI/CD pipelines, monitor deployments, and assist in incident handling.

You will work with Jenkins, GitLab CI/CD and Docker/Kubernetes, supporting cloud environments and ITSM tools, while following runbooks and ITIL-aligned processes.

This role offers shift-based remote or onsite work with 24/7 coverage.

Qualifications

• Fundamental understanding of DevOps and CI/CD pipelines.
• Familiarity with Git, GitHub, GitLab, or Bitbucket.
• Basic Linux command-line skills.
• Experience with Docker and Kubernetes is a plus.
• Willingness to learn automation and cloud tech.

Responsibilities

• Provide Level 1 operational support for DevOps platforms and CI/CD pipelines.
• Monitor build pipelines, deployments and automation workflows.
• Troubleshoot build failures and escalate to L2/L3 as needed.
• Monitor logs for errors and performance issues.
• Assist with code repository management and access requests.
• Support Docker and Kubernetes–based containerized apps.
• Monitor cloud services (AWS/Azure/GCP) basics.
• Run standard DevOps procedures including deployment verification.
• Maintain runbooks and incident records.
• Coordinate with Dev and Infra teams during incidents.
• Provide 24/7 monitoring in shift-based remote or onsite support.

Skills

DevOps basics

CI/CD concepts

Git version control

Linux fundamentals

Docker

Kubernetes basics

Cloud fundamentals

Monitoring & logging

ITSM familiarity

Incident management

Communication skills

Tools

Jenkins

GitLab CI/CD

Azure DevOps

Prometheus/Grafana

Jira

ServiceNow

Kubernetes

Job description

Job Description

• Provide Level 1 (L1) operational support for DevOps platforms, CI/CD pipelines, and application deployment environments.
• Monitor build pipelines, deployment jobs, and automation workflows to ensure successful execution.
• Perform initial troubleshooting of build failures, deployment issues, and pipeline alerts, escalating unresolved issues to L2/L3 DevOps engineers.
• Monitor application and infrastructure logs to detect errors and performance issues.
• Support CI/CD tools such as Jenkins, GitLab CI/CD, Azure DevOps, or similar platforms.
• Assist with code repository management, including access requests, branch monitoring, and repository maintenance.
• Monitor containerized applications and orchestration platforms (e.g., Docker, Kubernetes) and report abnormalities.
• Support basic cloud platform monitoring for services running in environments such as AWS, Azure, or GCP.
• Execute standard DevOps operational procedures including pipeline validation, environment checks, and deployment verification.
• Assist in infrastructure monitoring and alert management using DevOps monitoring tools.
• Maintain and update operational documentation, pipeline runbooks, and incident records.
• Coordinate with development teams, infrastructure teams, and DevOps engineers during incident investigation and resolution.
• Maintain monitoring alerts and ensure accurate ticket updates in ITSM platforms.
• Support production, staging, UAT, and development environments to ensure deployment stability.
• Provide 24/7 monitoringand operational support in a shift-based environment via remote or onsite support.

Requirements

• Basic understanding of DevOps principles, CI/CD pipelines, and automation workflows.
• Familiarity with version control systems such as Git, GitHub, GitLab, or Bitbucket.
• Exposure to CI/CD tools such as Jenkins, GitLab CI/CD, Azure DevOps, or similar platforms.
• Basic knowledge of Linux operating systems and command-line operations.
• Understanding of container technologies such as Docker and basic Kubernetes concepts.
• Basic knowledge of cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform.
• Familiarity with monitoring and logging tools such as Prometheus, Grafana, ELK Stack, or similar.
• Experience with ITSM tools such as ServiceNow, Jira, or similar ticketing systems.
• Understanding of incident management and escalation processes aligned with ITIL practices.
• Good analytical, troubleshooting, and communication skills.
• Ability to follow standard operating procedures and DevOps runbooks.
• Strong interest in learning automation, scripting, and cloud technologies.