Detail-Driven Back-Office CSR | Night Shift, Makati Onsite

ISTA Solutions; Manila; Sur place; PHP 223 000 - 357 000; Plein temps

Avantages offerts par ce poste

Health Insurance with free dependents*

10%-night differential

Attendance Bonus

Paid time off

Convertible to cash leave credits

Performance Appraisal

Work-life balance

Career growth opportunities

Résumé du poste

ISTA Solutions is seeking an experienced Back-Office CSR to join our growing team in Makati. You will handle order processing, document management, and reporting, using BrightTree and SharePoint, with a focus on accuracy and timely delivery.

The role requires at least 6 months in back-office work, proficiency in MS Excel, Word, and PDFs, strong written/spoken English, and willingness to work night shifts onsite in Makati.

Qualifications

• At least 6 months Back-Office work experience.
• No BPO experience needed!
• US Healthcare BPO experience is an advantage
• Must be keen to details
• Must be proficient in MS Excel, Word, PDFs
• Good verbal and written English skills
• Willing to work onsite in Makati
• Amenable working night shift

Responsabilités

• Process orders accurately and efficiently using the client tool (BrightTree).
• Organize and manage medical documents in PDF format.
• Upload PDF documents to the client tool as required.
• Maintain and manage documents via the clients SharePoint system.
• Perform additional tasks related to order processing and PDF document management as needed.
• Send and receive reports via email, ensuring all communication is timely and accurate.

Connaissances

Attention to detail

English communication

Back-Office experience

Outils

MS Excel

MS Word

PDF handling

Description du poste

ISTA Solutions is seeking an experienced Back-Office CSR to join our growing team in Makati. You will handle order processing, document management, and reporting, using BrightTree and SharePoint, with a focus on accuracy and timely delivery.

The role requires at least 6 months in back-office work, proficiency in MS Excel, Word, and PDFs, strong written/spoken English, and willingness to work night shifts onsite in Makati.