Desktop Support Engineer

TEMU; Manila; On-site; PHP 360,000 - 600,000; Full time

Job summary

TEMU in Manila is seeking a Network Operations Engineer to plan, build, and maintain the campus network, including wired and wireless segments and the internet gateway.

You will manage switches/routers, deploy at new sites, monitor performance, and resolve outages to keep business systems available. CCNP/CCIE preferred; strong troubleshooting and communication skills required.

Qualifications

• 3 to 5 years of network operations and maintenance experience.
• Proficient in planning and configuring OSPF, BGP, MSTP, and VRRP.
• Experience with Cisco, Aruba, or Juniper devices.
• Strong firewall policy management (Palo Alto/Fortinet), IPsec/SSLVPN, NAT, ACL, 802.1X, NAC.
• Familiar with basic network troubleshooting tools (Ping, MTR, Wireshark).
• CCNP/CCIE certifications preferred.

Responsibilities

• Plan, construct, operate, and maintain the campus network infrastructure.
• Manage and configure switches, routers, and ensure high availability.
• Deploy networks at new sites, run cabling inspections, assign IPs, monitor links.
• Analyze traffic, identify bottlenecks, and implement improvements.
• Diagnose and resolve daily network faults and complex issues.
• Support frontline operations engineers with guidance and troubleshooting.

Skills

Network operations

Troubleshooting under pressure

On-site troubleshooting

Communication

Service orientation

Tools

Cisco devices

Aruba devices

Juniper devices

Palo Alto Fortinet firewalls

IPsec/SSL VPN

NAT

ACL

802.1X

NAC

Ping

MTR

Wireshark

Job description

About the role

You will be responsible for the overall planning, construction, operation, and maintenance of the company's campus network, including wired and wireless networks and the internet gateway. This role involves managing and configuring network equipment, deploying networks at new sites, optimizing performance, and resolving network failures to ensure high availability of business systems.

Key responsibilities

• Plan, construct, operate, and maintain the company's campus network, including wired and wireless networks and the internet gateway

• Manage and configure network equipment, including switches and routers, and ensure their proper operation and high availability

• Deploy networks at new sites, including conducting cabling inspections, bringing equipment online, implementing network policy changes, assigning IP addresses, and monitoring network links

• Continuously optimize network performance, analyze network traffic and bottlenecks, and propose and implement improvement plans

• Respond rapidly to, diagnose, and resolve network failures to ensure high availability of business systems

• Analyze, test, verify, and resolve daily network faults and complex network issues

• Support and guide frontline operations engineers

About you

• 3 to 5 years of network operations and maintenance experience

• Proficient in the principles and configuration optimization of protocols such as OSPF, BGP, MSTP, and VRRP

• Experienced in operating and maintaining devices from at least two brands of the following: Cisco, Aruba, and Juniper

• Master firewall policy management (Palo Alto Networks/Fortinet, etc.), IPsec/SSLVPN, NAT, ACL, 802.1X, and NAC access control

• Proficient in using common network troubleshooting tools (Ping, MTR, Wireshark, etc.)

• Strong logical thinking skills for troubleshooting and the ability to handle pressure, and can independently manage unexpected network incidents

• Strong sense of responsibility, excellent service orientation, and good communication and on-site troubleshooting skills

• Relevant network certifications such as CCNP/CCIE preferred