Dental Billing Specialist: Claims & Verification Expert

Connext; Central Luzon; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Night differential 25%

Annual raise

Mid-year bonus

Life insurance

HMO insurance

Great culture

Perfect attendance bonus

Job summary

Connext, a dedicated team of BPO experts, is seeking a Dental Billing Specialist to support a client in the United States. The role focuses on accurate billing, submitting insurance claims, verifying coverage, and data entry within a dental practice.

Responsibilities include reviewing patient bills, following up on unpaid claims, confirming eligibility with insurers (55+ daily), and using Denticon software.

Qualifications

• At least 1 year of dental billing experience.
• 6–12 months experience handling inbound/outbound calls and insurance verification.
• Proficient in data entry and basic Excel formulas.
• Familiar with dental terminology and procedures.
• Strong written and verbal English communication.

Responsibilities

• Review patient bills for accuracy and completeness.
• Review patient accounts and determine billing distributions.
• Prepare, review, and transmit claims using Denticon software, including electronic claim processing.
• Follow up on unpaid claims within standard billing cycle timeframe.
• Check insurance payments for accuracy and contract discounts.
• Verify eligibility of patient's coverage by contacting insurance companies (minimum of 55 insurances per day).
• Identify and bill secondary or tertiary insurances.
• Collect co-pays, issue receipts, post payments and reconcile receipts.
• Perform accurate data entry for billing and insurance purposes.

Skills

Dental billing

Insurance verification calls

Data entry

Excel basics

Claims processing

English communication

Attention to detail

Problem solving

Tools

Denticon

Job description

Connext, a dedicated team of BPO experts, is seeking a Dental Billing Specialist to support a client in the United States. The role focuses on accurate billing, submitting insurance claims, verifying coverage, and data entry within a dental practice.

Responsibilities include reviewing patient bills, following up on unpaid claims, confirming eligibility with insurers (55+ daily), and using Denticon software.