DEMAND & SUPPLY CHAIN MANAGER

Align Business Corp.; Naga; On-site; PHP 800,000 - 1,600,000; Full time

Job summary

Align Business Corp. in the Philippines invites a seasoned Demand & Supply Chain/Operations Manager to oversee end-to-end supply chain activities.

You will drive demand forecasting, inventory control, procurement, warehousing, and distribution while leading cross-functional teams to meet business goals. You will leverage ERP systems, analytics, and continuous improvement methodologies to optimize performance, reduce costs, and enhance customer satisfaction.

Qualifications

• Bachelor’s degree in Supply Chain Management, Business Administration, Operations Management, Industrial Engineering, BS Mathematics, or related field.
• Master’s degree or MBA preferred, especially with specialization in Logistics, Operations, or Strategic Management.
• Certification in Six Sigma & Lean Six Sigma is an advantage.
• Minimum of 5–7 years of progressive experience in supply chain, demand planning, procurement, or operations management.
• Proven track record in managing end-to-end supply chain processes, including forecasting, inventory, logistics, and distribution.
• Experience in leading cross-functional teams and implementing process improvements.

Responsibilities

• Oversee demand planning, inventory health, replenishment planning, and stock allocation across channels.
• Manage procurement, inventory control, warehousing, and logistics for end-to-end operations.
• Lead and mentor supply chain and operations staff; drive process improvements and cost reductions.
• Monitor KPIs like forecast accuracy, service levels, and distribution costs; report to senior management.
• Ensure compliance with labor laws, trade regulations, and sustainability practices.

Skills

ERP systems knowledge

Data analytics

Forecasting models

Leadership & mentoring

Strategic thinking

Communication

Contract negotiation

Risk management

Process improvement

Education

Bachelor’s degree in Supply Chain / related field

MBA or Master’s degree preferred

Six Sigma / Lean Six Sigma certification advantageous

Tools

Microsoft D365

SAP

Oracle

NetSuite

Power BI

Tableau

Job description

A DEMAND & SUPPLY CHAIN MANAGER is responsible to oversees end-to-end supply chain operations, ensuring efficient demand forecasting, inventory management, procurement, and distribution to meet business objectives and customer needs. Leads demand planning and supply chain operations, ensuring efficient procurement, inventory control, logistics, and overall operational excellence to support business growth and customer satisfaction

DUTIES & RESPONSIBILITIES

A. CORE CONCENTRATION

1. Demand Planning (sell-in & sell-out alignment)

2. Inventory Health Management

3. Replenishment Planning

4. Stock Allocation Across Channels (coordination to respective internal & external customers)

5. Inventory Control Objective

6. Demand forecasting and planning

7. Lead SNOP meeting

8. Inventory Management

9. Replenishment and stock coordination

10. Create stock allocation strategy

11. Reporting dashboard (forecast vs. actual, stock out report, fill rate, service level, inventory turnover, weekly update/reporting)

B. SHARED DUTIES & RESPONSIBILITIES

1. Demand Planning & Forecasting

• Develop and implement accurate demand forecasts based on market trends, sales data, and customer requirements.

• Collaborate with Sales, Marketing, and Finance teams to align forecasts with business objectives.

• Monitor forecast accuracy and adjust strategies to minimize variances.

2. Supply Chain Management

• Oversee procurement, inventory control, warehousing, and logistics to ensure smooth end-to-end operations.

• Establish and maintain supplier relationships, negotiating contracts and service-level agreements.

• Ensure timely replenishment of materials and products to avoid stockouts or overstocking.

3. Operations Oversight

• Manage daily operational activities, ensuring efficiency and compliance with company policies.

• Implement process improvements to reduce costs, improve productivity, and enhance service delivery.

• Coordinate cross-functional teams to achieve operational targets and resolve bottlenecks.

4. Inventory & Distribution

• Maintain optimal inventory levels through effective monitoring and control systems.

• Supervise warehousing operations, ensuring proper storage, handling, and dispatch of goods.

• Oversee distribution channels to guarantee timely delivery to customers and partners.

5. Performance Monitoring & Reporting

• Track key performance indicators (KPIs) such as forecast accuracy, order fulfillment rate, and supply chain costs.

• Prepare regular reports for senior management, highlighting risks, opportunities, and recommendations.

• Use data analytics to drive decision-making and continuous improvement.

6. Compliance & Risk Management

• Ensure adherence to labor laws, trade regulations, and company policies in all supply chain activities.

• Identify potential risks in procurement, logistics, and operations, and develop mitigation strategies.

• Uphold ethical standards and sustainability practices in supply chain management.

7. Leadership & Team Development

• Lead and mentor supply chain and operations staff, fostering a culture of accountability and excellence.

• Provide training and development opportunities to enhance team skills and performance.

• Promote collaboration across departments to achieve organizational goals.

QUALIFICATIONS for DEMAND & SUPPLY CHAIN/OPERATIONS MANAGER

1. Educational Background

• Bachelor’s degree in Supply Chain Management, Business Administration, Operations Management, Industrial Engineering, BS Mathematics, or related field.

• Master’s degree or MBA preferred, especially with specialization in Logistics, Operations, or Strategic Management.

• Certification in Six Sigma & Lean Six Sigma is an advantage.

2. Professional Experience

• Minimum of 5-7 years of progressive experience in supply chain, demand planning, procurement, or operations management.

• Proven track record in managing end-to-end supply chain processes, including forecasting, inventory, logistics, and distribution.

• Experience in leading cross-functional teams and implementing process improvements.

• Competitive/sound knowledge in operations is an advantage

3. Technical Skills

• Strong knowledge of ERP systems (e.g. Microsoft D365, SAP, Oracle, NetSuite, etc.) and supply chain planning tools.

• Proficiency in data analytics, demand forecasting models, and inventory optimization techniques.

• Familiarity with lean management, Six Sigma, or other process improvement methodologies.

• Advanced MS Excel and reporting skills; knowledge of BI tools (Power BI, Tableau) is an advantage.

4. Leadership & Management Skills

• Excellent leadership and team management abilities, with experience in mentoring and developing staff.

• Strong decision-making and problem-solving skills under pressure.

• Ability to manage multiple priorities and adapt to changing business needs.

5. Communication & Collaboration

• Exceptional communication skills for coordinating with suppliers, internal teams, and senior management.

• Ability to negotiate contracts and build long-term supplier relationships.

• Skilled in presenting reports and recommendations to executives.

6. Compliance & Risk Awareness

• Knowledge of labor laws, trade regulations, and compliance requirements in supply chain operations.

• Awareness of sustainability practices and ethical standards in procurement and logistics.

• Risk management skills to anticipate and mitigate supply chain disruptions.

7. Personal Attributes

• Highly organized, detail-oriented, and results-driven.

• Strategic thinker with a proactive approach to problem-solving.

• Integrity, accountability, and commitment to operational excellence.