Delta Hiring remote jobs Near Me

The Elitejob; Philippines; Remote; PHP 248,000 - 413,000; Full time

Benefits offered by this job

Competitive hourly pay with bonuses

Fully remote – work from home

Health, dental, and vision insurance (

401(k) with company match

Paid time off, holidays, and wellness

Travel benefits and discounts

Job summary

Progressive Technology, in collaboration with Delta, is seeking highly motivated and customer-focused individuals to join our remote team as Customer Support Specialists.

This is an excellent opportunity to grow professionally while working from home; you will be the first point of contact for customers, providing exceptional support and delivering a world-class experience aligned with our commitment to excellence.

Qualifications

• High school diploma or equivalent; associates or bachelor's degree is a plus.
• Proven communication skills and comfort with technology.
• Experience with CRM systems and remote collaboration is preferred.

Responsibilities

• Serve as frontline support for customer inquiries via phone, email, or chat.
• Provide accurate information on Delta's services, products, travel policies, and promotions.
• Resolve issues quickly while maintaining professionalism and empathy.
• Document customer interactions thoroughly in the CRM system.
• Collaborate with internal departments to resolve customer concerns.
• Stay updated on product features, services, and policy changes.
• Meet performance goals for response time and customer satisfaction.

Skills

High communication skills

CRM software proficiency

Microsoft Office proficiency

Multitasking in fast-paced environment

Customer-centric mindset

Independent remote worker

Education

High school diploma or equivalent

Associate's degree

Bachelor's degree

Tools

CRM software

Microsoft Office

Job description

Job Summary:

Progressive Technology, in collaboration with Delta, is seeking highly motivated and customer-focused individuals to join our remote team as Customer Support Specialists. This is an excellent opportunity for individuals looking to grow professionally while working from the comfort of their home. You will be the first point of contact for customers, providing exceptional support, resolving issues efficiently, and delivering a world-class customer experience aligned with our commitment to excellence.

Key Responsibilities:

• Serve as the frontline support for customer inquiries via phone, email, or chat.

• Provide accurate information regarding Deltas services, products, travel policies, and promotions.

• Resolve issues quickly and efficiently while maintaining a professional and empathetic demeanor.

• Document customer interactions thoroughly in the internal CRM system.

• Collaborate with internal departments to resolve customer concerns when necessary.

• Maintain a high level of product knowledge and stay up-to-date on new features, services, and policy changes.

• Meet performance goals including response time, resolution efficiency, and customer satisfaction ratings.

Required Skills and Qualifications:

• High school diploma or equivalent; associates or bachelors degree is a plus.

• Strong written and verbal communication skills.

• Proficiency in using technology, including CRM software, Microsoft Office, and other remote communication tools.

• Ability to multitask in a fast-paced environment.

• Customer-centric mindset with excellent problem-solving abilities.

• Comfortable working independently and as part of a remote team.

Experience:

• Minimum 1 year of experience in customer service, support, or call center roles (preferred).

• Prior remote work experience is an advantage, but not required.

• Airline or travel industry experience is a plus, but not mandatory.

Working Hours:

• Full-time and part-time shifts available.

• Flexible schedules covering mornings, evenings, and weekends.

• Must be available to work in your time zone with some flexibility to adjust based on business needs.

Knowledge, Skills, and Abilities:

• Knowledge of basic troubleshooting for common customer service issues.

• Ability to navigate and learn new software systems quickly.

• High level of attention to detail and data accuracy.

• Professional etiquette and strong interpersonal skills.

• Ability to maintain confidentiality and manage sensitive information responsibly.

Benefits:

• Competitive hourly pay with regular performance bonuses.

• Fully remote – work from the comfort of your home.

• Health, dental, and vision insurance (for eligible full-time roles).

• 401(k) with company match.

• Paid time off, holidays, and wellness days.

• Travel benefits and discounts through Deltas employee programs.

• Career development opportunities and remote training.

Why Join Us:

At Progressive Technology, we believe in empowering people through flexible opportunities, supportive work environments, and growth-driven careers. By partnering with Delta, you are joining a team that values innovation, customer satisfaction, and work-life balance. Whether you are starting your career or looking for a fresh opportunity, you will find a place where your skills are appreciated and your efforts rewarded.