Dell Boomi Integration Consultant / Senior Integration Consultant
Experience
7+ years overall integration experience; strong Dell Boomi experience
Role Overview
We are seeking an experienced Dell Boomi Integration Consultant to design, develop, implement and support enterprise integrations for a utilities environment. The role sits at the center of a modern digital ecosystem connecting Kaluza and SAP backend platforms with Salesforce and customer-facing mobile and web channels. The consultant will own integration delivery across APIs, application interfaces, data transformation, orchestration, monitoring and production support, while ensuring secure, resilient and scalable integration patterns.
Core Responsibilities
- Design end-to-end integration solutions using Dell Boomi AtomSphere, including process orchestration, API-led integrations and reusable integration components.
- Develop and maintain integrations between Kaluza, SAP, Salesforce, mobile applications and web applications.
- Translate business and technical requirements into integration architecture, interface specifications, mappings and technical designs.
- Build synchronous and asynchronous integrations using REST, SOAP, JSON, XML, OData and other enterprise integration patterns as required.
- Implement data mapping, transformation, validation, enrichment, routing, aggregation, exception handling and retry mechanisms.
- Develop reusable Boomi processes, connectors, maps, profiles, business rules, subprocesses and error-handling frameworks.
- Design and expose secure APIs through Boomi API Management and apply authentication, authorization, throttling and policy controls.
- Integrate SAP backend capabilities with digital channels and customer platforms, including Salesforce.
- Work closely with business analysts, solution architects, SAP teams, Salesforce teams, application developers, QA and DevOps/support teams.
- Investigate production failures, perform root-cause analysis, implement fixes and contribute to permanent corrective actions.
- Support deployment across development, test, staging and production environments using appropriate release and change-management practices.
- Monitor integrations for failures, latency, throughput and data-quality issues and proactively identify operational risks.
Utilities Industry Responsibilities
- Understand utility customer and operational journeys such as customer onboarding, account/service management, billing-related interactions, payments, move-in/move-out and service requests.
- Integrate customer-facing digital channels with backend utility platforms while maintaining consistent customer, account, premise and service data.
- Work with utility-specific data and integration flows where customer, meter, service point, tariff, billing and payment information may be exchanged.
- Design integrations that support high transaction volumes, operational continuity and traceable processing across critical utility services.
- Apply appropriate controls for sensitive customer and financial information, auditability and secure API communication.
Technical Skills
Area Expected Capability
Dell Boomi
AtomSphere, Process Reporting, Atom/ Molecule/Cloud runtime concepts, connectors, maps, profiles, subprocesses, exception handling, API Management, deployment and environment management.
API & Integration
REST, SOAP, HTTP, JSON, XML, OAuth 2.0, SFTP, asynchronous messaging, webhooks, API gateways and enterprise integration patterns.
Kaluza
Integration with Kaluza utility/customer platforms; understanding of APIs, event/data exchange and customer/energy-domain integration patterns.
SAP
Strong understanding of SAP integration concepts; experience integrating SAP backend services with external platforms through APIs, IDocs, RFC/BAPI, OData or middleware where applicable.
REST/SOAP APIs, Salesforce objects, authentication, bulk/incremental data integration, error handling and integration with customer-facing processes.
Digital Channels
Integration with mobile apps and websites through secure, scalable APIs and backend services.
Data
Complex mapping/transformation, canonical models, data validation, reconciliation, deduplication and error recovery.
Operations
Production monitoring, logging, alerting, incident/problem management, performance tuning and RCA.
- Ability to select appropriate synchronous, asynchronous, batch and event-driven integration patterns.
- Design for scalability, resilience, idempotency, observability, recoverability and maintainability.
- Define interface contracts, payload structures, error models, retry strategies and non-functional requirements.
- Identify reusable services and avoid point-to-point integration where an API-led or reusable integration pattern is more appropriate.
- Assess integration dependencies and failure modes across Kaluza, SAP, Salesforce, mobile and web applications.
Required Experience
- 7+ years of enterprise integration experience, with substantial hands-on Dell Boomi experience.
- Strong experience delivering production-grade integrations in a complex enterprise environment.
- Hands-on experience with REST/SOAP APIs, JSON/XML, authentication, transformation and error handling.
- Experience working across backend systems and customer-facing digital channels.
- Experience with SAP and Salesforce integration is strongly preferred.
- Utilities, energy, telecommunications, financial services or another high-volume regulated industry experience is advantageous.
- Strong troubleshooting, communication, documentation and stakeholder-management skills.
Preferred Certifications
- Boomi Professional Developer / Integration certification or equivalent hands-on expertise.
- Boomi API Management certification or experience.
- SAP integration or Salesforce certification is advantageous.
- Relevant cloud, API or integration architecture certification is advantageous.
- High-quality Boomi integration processes and reusable components.
- Interface and mapping specifications.
- API definitions and integration contracts.
- Deployment and operational documentation.
- Unit/integration test evidence and defect resolution.
- Production support, monitoring improvements and root-cause analysis.
- Technical design documentation aligned with enterprise architecture standards.
Success Measures
- Reliable and resilient integration flows across backend and digital platforms.
- Low production defect and incident rates.
- Fast diagnosis and recovery of integration failures.
- Reusable, maintainable Boomi components and APIs.
- Consistent data exchange across Kaluza, SAP, Salesforce, mobile and web channels.
- Successful delivery within agreed scope, quality and release timelines.
Typical Technology Landscape
Customer Channels → Mobile Apps / Website / Salesforce
Integration Layer →Dell Boomi AtomSphere / APIs / Transformation / Orchestration
Backend Platforms →Kaluza / SAP / Other Utility Enterprise Systems
Working Style
- Comfortable working independently as a senior technical consultant while collaborating with distributed delivery teams.
- Strong ownership mindset from requirement clarification through design, build, testing, deployment and production support.
- Able to communicate technical integration decisions clearly to both technical and non-technical stakeholders.
- Proactive in identifying integration risks, opportunities for reuse and improvements to operational reliability.