DELIVERY TRUCK DRIVER

S&L Fine Foods; Philippines; On-site; PHP 201,000 - 312,000; Full time

Job summary

S&L Fine Foods in the Philippines seeks a reliable Delivery Driver to join our operations. The role involves loading, transporting, and delivering products on schedule, while upholding safety and accuracy.

Responsibilities include route planning, GPS usage, proof of delivery, record-keeping, and delivering professional customer service at every location. The position requires maintaining a clean vehicle and reporting maintenance needs promptly.

Qualifications

• High school diploma or equivalent preferred.
• Valid driver's license appropriate for vehicle weight.
• Professional driving certification where required by law.
• Previous delivery/logistics experience preferred.
• Clean driving record.
• Knowledge of local roads and routes.
• Ability to read delivery documents and invoices.
• Basic math skills for verifying quantities.
• Experience using GPS and delivery apps.
• Strong communication and customer-service skills.
• Ability to work independently with minimal supervision.
• Reliable, punctual, and safety-conscious.

Responsibilities

• Load, transport, and deliver products according to schedules.
• Verify delivery addresses, quantities, and special instructions.
• Ensure on-time, safe, accurate deliveries.
• Plan efficient routes considering traffic and priorities.
• Obtain proof of delivery from customers.
• Return undelivered or damaged items per procedures.
• Represent company professionally at customer locations.
• Maintain vehicle cleanliness and report maintenance needs.
• Maintain accurate delivery documentation.
• Report discrepancies promptly.
• Use GPS and delivery apps to locate destinations.

Skills

Safe driving

Customer service

Communication

Independence

Time management

GPS usage

Reading delivery documents

Basic math

Delivery apps usage

Reliability

Punctuality

Education

High school diploma or equivalent

Tools

GPS navigation devices

Delivery applications

Job description

Key Responsibilities

1. Vehicle Operation and Safety

• Safely operate company-owned or assigned delivery trucks and other authorized vehicles.

• Conduct pre-trip and post-trip inspections of the vehicle before and after each delivery route.

• Check essential vehicle components, including tires, brakes, lights, mirrors, fluid levels, horn, safety equipment, and other required items.

• Report mechanical problems, vehicle damage, accidents, or safety concerns immediately to the appropriate supervisor.

• Follow all traffic laws, company driving policies, and applicable transportation regulations.

• Drive defensively and exercise caution in congested areas, residential streets, loading zones, highways, and adverse weather conditions.

• Secure cargo properly to prevent shifting, damage, loss, or accidents during transportation.

• Park and maneuver the vehicle safely, particularly in loading docks, customer locations, narrow streets, and confined areas.

• Never operate the vehicle while impaired, excessively fatigued, or otherwise unable to drive safely.

2. Delivery and Transportation

• Load, transport, and deliver products or materials according to assigned delivery schedules and routes.

• Verify delivery addresses, quantities, product descriptions, and special delivery instructions before departure.

• Ensure deliveries are completed accurately, safely, and within the required time frame.

• Plan routes efficiently while considering traffic conditions, road restrictions, delivery priorities, and fuel efficiency.

• Use GPS, navigation systems, route sheets, or other company-approved tools to locate delivery destinations.

• Obtain customer confirmation, signatures, electronic acknowledgments, or other required proof of delivery.

• Return undelivered, refused, damaged, or incorrectly addressed items according to company procedures.

• Collect authorized payments or documents when required by the company.

• Immediately report missing, damaged, short, excess, or incorrect items.

3. Loading and Unloading

• Assist with loading and unloading products, packages, equipment, or materials.

• Inspect goods before loading to ensure they are properly packaged and in acceptable condition.

• Arrange cargo in the truck to maximize available space while maintaining proper weight distribution.

• Use appropriate lifting techniques and material-handling equipment when available.

• Handle products carefully to prevent breakage, contamination, loss, or damage.

• Follow special handling requirements for fragile, heavy, temperature-sensitive, or otherwise designated products.

• Keep the truck cargo area clean, organized, and free from unnecessary hazards.

4. Documentation and Record-Keeping

• Maintain accurate delivery receipts, invoices, trip tickets, manifests, route records, and other required documents.

• Record delivery times, mileage, fuel consumption, vehicle inspections, and other information as required.

• Ensure all delivery documents are properly signed or electronically confirmed.

• Submit completed paperwork and electronic delivery records within the required time frame.

• Report discrepancies between delivery documents and actual quantities received or delivered.

• Maintain accurate records of returned merchandise, refused deliveries, damaged goods, and customer complaints.

5. Customer Service

• Represent the company professionally and courteously at all customer locations.

• Communicate clearly with customers regarding deliveries, schedules, quantities, and special instructions.

• Respond appropriately to customer questions and delivery-related concerns.

• Escalate complaints, disputes, delivery discrepancies, or service issues to the supervisor when necessary.

• Maintain a professional appearance and behavior while interacting with customers and the public.

• Protect customer property and respect customer premises during deliveries.

6. Vehicle Maintenance and Cleanliness

• Keep the assigned vehicle clean, orderly, and presentable at all times.

• Perform routine checks and basic maintenance activities as authorized by the company.

• Monitor fuel levels and refuel the vehicle as necessary.

• Ensure required vehicle documents, permits, emergency equipment, and safety materials are available.

• Report maintenance requirements before they affect vehicle safety or delivery operations.

• Follow the company’s preventive maintenance and vehicle inspection schedule.

7. Compliance and Workplace Safety

• Follow company policies and procedures related to transportation, workplace safety, security, and loss prevention.

• Comply with applicable driving, licensing, vehicle, loading, and occupational safety requirements.

• Properly use required personal protective equipment (PPE).

• Follow safe procedures when entering warehouses, loading docks, construction areas, customer facilities, and other work sites.

• Immediately report accidents, injuries, traffic violations, property damage, theft, or other incidents.

• Maintain confidentiality of customer, company, shipment, and business information.

Daily Duties

A typical workday may include:

• Reporting to work on time and attending required briefings.

• Inspecting the assigned delivery truck before departure.

• Reviewing the delivery schedule, route, customer instructions, and required documents.

• Checking and loading the assigned cargo.

• Confirming that products and quantities match the delivery documents.

• Transporting goods to designated locations.

• Safely unloading and delivering products.

• Obtaining proof of delivery and customer acknowledgment.

• Reporting delivery discrepancies or customer issues.

• Returning completed documents and undelivered/returned items.

• Conducting a post-trip vehicle inspection.

• Refueling, cleaning, and securing the vehicle as required.

• Reporting vehicle or operational issues to the supervisor.

Qualifications and Requirements

• High school diploma, vocational qualification, or equivalent preferred.

• Valid driver's license appropriate for the type and weight of vehicle operated.

• Appropriate professional/commercial driving license or certification where required by law.

• Previous experience as a delivery driver, truck driver, courier, logistics driver, or similar role preferred.

• Clean or acceptable driving record.

• Good knowledge of local roads, routes, traffic regulations, and safe driving practices.

• Ability to operate delivery vehicles safely and responsibly.

• Ability to read and understand delivery documents, instructions, invoices, and basic written information.

• Basic mathematics skills for verifying quantities, invoices, and delivery records.

• Basic ability to use GPS, smartphones, delivery applications, or electronic proof-of-delivery systems.

• Good communication and customer-service skills.

• Ability to work independently with minimal supervision.

• Reliable, punctual, responsible, and safety-conscious.