Delivery Manager

Stratpoint Technologies Inc.; Mandaluyong; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

SSS, Pag-IBIG & PhilHealth benefits +

Monthly miscellaneous allowance

13th month pay

Vacation and Sick leave

Wellness programs

HMO coverage

Team buildings & quarterly events

Job summary

Stratpoint Technologies Inc. in Metro Manila is seeking a Delivery Manager to oversee multiple projects within the BAU Delivery Account, drive SDLC compliance, and build future leaders. You will monitor delivery metrics, identify risks, and implement process improvements across Agile teams.

You will collaborate with Engagement Managers, Capability Tech Leads, and stakeholders to ensure quality, growth, and client satisfaction in a hybrid work environment.

Qualifications

• 5+ years of proven project management experience in software/data projects.
• Experience leading 2–3 project teams in an agile Scrum environment.
• Strong stakeholder management and communication at executive level.

Responsibilities

• Manage projects with focus on quality by monitoring delivery metrics and risks.
• Grow opportunities within accounts by building relationships and managing expectations.
• Provide leadership for project teams including scoping, budgeting, and resource planning.
• Coordinate with Engagement Managers and senior stakeholders to resolve escalations.
• Coach Scrum teams to drive process improvements and efficiency.

Skills

Project management

Agile methodologies

Stakeholder management

Team leadership

Scrum & Kanban

Education

Bachelor's degree in Computer Science or related field

Tools

AWS

Google Cloud Platform

Microsoft Azure

OutSystems

Job description

Who We Are

We are trusted, modern technology leaders in:

• Agile Software Development
• Quality Assurance
• Cloud Consulting and Managed Services
• Data Engineering and Analytics
• Artificial Intelligence and Machine Learning

We use technology to enrich experiences, empower businesses, and uplift communities.

Our C.A.R.E. values:

• nourishCreativity
• embodyAgility
• manifestReliability
• pursueEvolution

The Role

The Delivery Manager will manage projects and grow the businesses under the BAU Delivery Account. This role will be instrumental in building and improving the quality of the BAU Delivery Group by injecting process improvements, abiding through the SDLC delivery process, monitoring the delivery and building future leaders in the organization.

The Benefits

At Stratpoint, we enjoy the autonomy, lack of bureaucracy, and the freedom to experiment but without the chaos. We’re like a startup but with adult supervision.

You will be supported by capable management of HR, Finance and IT that adheres to the highest standards of integrity and good governance.

Hybrid is our mode of work, but when we need to come together, we have inviting open floor office spaces designed to spark gatherings, collaboration, and camaraderie.

Stratpoint employees enjoy:

• SSS, Pag-ibig and Philhealth benefits + company contribution
• a monthly miscellaneous allowance
• 13th month pay based on your monthly rate.
• Vacation and Sick leave
• Wellness programs such as Wellness Wednesdays
• HMO coverage
• Team buildings and quarterly events (company outings and festive celebrations for Chinese New Year, Valentines, Halloween and Christmas)
• And, friendly intramural competitions

Your Team

• The candidate shall be reporting to the Engagement Manager and Head of Delivery
• The candidate shall collaborate with Capability Technical Leads for technical resource upskilling, improving technical gaps, or technical support as needed.
• The candidate shall manage 2 to 3 projects under the Delivery group handling agile scrum teams up to 8 resources.
• The candidate shall work together with dedicated scrum masters and the engagement manager to manage the project.
• The candidate shall coordinate and work together with the Stratpoint Leadership Team to implement Company-Wide processes and initiatives.
• The candidate shall work closely with customers / third party vendors / onshore counterparts to meet the success criterias for projects.
• The candidate shall work closely with our business partners, the household brands in technology, such as Amazon Web Services, Google Cloud, Microsoft and Outsystems.

Your Responsibilities

• Manage projects with an eye towards quality by monitoring delivery metrics, identifying risks and creating mitigation plans. Make sure action plans are created for issues identified.
• Grow and build opportunities within the customer account by building strong relationships with customers with an eye for business growth / scaling and managing client / stakeholders’ expectations.
• Provide strategic leadership, oversight and management for the project team that fit customer needs through the scoping and creation of proposals, budget sheets, resource planning, managing resource availability and resource forecasting,
• Collaborate with other Project key leaders to check that meaningful metrics related to established delivery metrics for quality, scope, cost, schedule, capacity and performance are captured, validated, reported, and most importantly on track to meeting the targets as agreed with our customers.
• Collaborate with Engagement Managers and high-level stakeholders to coordinate, resolve escalations / critical issues, develop process improvements / action plans, and identify and mitigate potential risks.
• Coach Scrum Team for process improvements identified during the project.

About You

• Bachelor’s degree in Computer Science, Engineering or related field.
• At least 5 years of proven experience in project management with a focus on application development / ETL, Data ingestion / Data integration or other relevant IT experience(s)
• 2-3 years in any IT roles such as Business Analysis, Quality Assurance, Developer, PMO
• Hands-on experience with a focus on product development mindset through scoping of requirements to create project proposals, budget costing, resource planning and timeline creation that fit the customer needs, create Project Management Plans; Control and Monitor project execution.
• Hands-on experience with managing and controlling business stakeholders expectations by managing Project Scope, Quality, and Risks via delivery metrics, making contingency, mitigation, action plans, creating / communicating Project Reports to stakeholders and executives.
• Experience leading and managing 2 to 3 project teams of at least 10 technical resources) simultaneously in an agile scrum development environment that develop different data, web and mobile technologies using cloud infrastructure such as AWS, GCP, Azure, Alibaba, etc.
• Must have undergone Project Management training or education
• Must know Agile development practices such as SCRUM, Kanban or Scaled Agile or any equivalent
• Strong experience in developing staff and implementing effective performance management mechanisms
• Practices ability to collaborate on enterprise-wide initiatives and strong experience in leading change initiatives in a service environment
• Practices Creativity in problem solving, Agility in issue resolution, Responsibility / Accountability for the teams being managed, and Evolution in growth.
• Strong communications and interpersonal skills that can adapt and influence internal teams and external stakeholders specially on the executive level to resolve conflicts or issues.
• Advanced analytical and problem solving skills.

Nice to Have:

• Experience in handling technologies such as AWS, Outsystems, Azure, GCP, Javascript based web applications, mobile applications data projects using python, ETL is a plus.

The requirements listed in this job description are guidelines, not hard and fast rules. You don’t have to satisfy every requirement or meet every qualification listed.