Delivery Lead, Tech & AI - Remote

Offshorly; Philippines; Remote; PHP 1,800,000 - 3,600,000; Full time

Benefits offered by this job

Bonuses

AI training

Executive leadership partnership

People-first culture

Job summary

Offshorly seeks a Head of Delivery to own the operational backbone across a global client portfolio. You will set quality standards, develop playbooks, and mentor PMs and delivery teams.

The role balances strategic direction with hands-on delivery, supporting the transition to CAST and AI-enabled delivery models. The position emphasizes autonomy, outcomes, and a strong client-facing mindset, with opportunities to shape delivery strategy and partner with executive leadership on the next chapter

Qualifications

• Minimum 5+ years in delivery management, project management, or digital operations.
• Experience managing remote cross-functional digital teams (Developers, PMs, QA, Designers).
• Strong understanding of Agile / hybrid delivery practices.
• A mentoring track record; builds people as well as processes.
• Shaping delivery strategy while running it day to day.
• Comfortable with autonomy; measured on outcomes.
• Proactive problem solving in delivery scenarios.
• Calm under pressure; proactive in finding solutions.
• Bonus: AI-native or AI-augmented delivery experience.
• Bonus: account management or client-facing experience.

Responsibilities

• Own delivery quality and standards across all client projects and CAST units, including onboarding for new clients.
• Coordinate with delivery teams to align resources and track timelines; escalate risk to leadership.
• Set and track business OKRs tied to delivery, productivity, and quality.
• Mentor Project Managers and Team Leads, including performance reviews.
• Build and evolve delivery playbooks for consistent AI orchestration.
• Shape delivery strategy as CAST matures, including client reporting and capacity forecasting.
• Partner with AI Team leadership on playbook rollout; not owning AI Excellence reporting.
• Internal alignment with PMs; external client touchpoints (monthly/quarterly).
• Portfolio health checks and capacity planning; ensure on-time delivery.
• Documentation: maintain playbooks, metrics, and quarterly board-ready numbers.

Skills

Delivery management

Project management

Digital operations

Remote leadership

Agile / hybrid

Mentoring

Autonomy

Problem solving

Outcome focus

Job description

Offshorly seeks a Head of Delivery to own the operational backbone across a global client portfolio. You will set quality standards, develop playbooks, and mentor PMs and delivery teams.

The role balances strategic direction with hands-on delivery, supporting the transition to CAST and AI-enabled delivery models. The position emphasizes autonomy, outcomes, and a strong client-facing mindset, with opportunities to shape delivery strategy and partner with executive leadership on the next chapter