Debt Recovery & Legal Documents Specialist

Cash-Express Philippines Financing Inc.; Philippines; On-site; PHP 223,200 - 390,600; Full time

Job summary

A financial services company in the Philippines is seeking a professional for delinquent account recovery and management. The role includes contacting customers, preparing legal documents, tracking account status, managing assets, and coordinating with internal departments. Ideal candidates will have experience in collections and legal documentation. This position requires strong communication skills and the ability to negotiate effectively in order to recover past-due accounts.

Responsibilities

• Proactively contact customers via calls or field visits to negotiate settlement plans and recover past-due accounts.
• Prepare demand letters, complaint affidavits, and legal documents for lawsuits regarding non-performing loans.
• Track and update the status of accounts under litigation or rehabilitation.
• Maintain and manage assets acquired by the bank through foreclosure.
• Prepare summaries of collections and reports on the movement of delinquent accounts for management.
• Coordinate with internal departments or legal counsel for credit investigations and court proceedings.

Job description

• Delinquent Account Recovery: Proactively contact customers via calls or field visits to negotiate settlement plans and recover past-due accounts.
• Legal & Documentation Support: Prepare demand letters, complaint affidavits, and legal documents for lawsuits regarding non-performing loans.
• Account Monitoring: Track and update the status of accounts under litigation or rehabilitation.
• Asset Management: Maintain and manage assets acquired by the bank through foreclosure.
• Reporting: Prepare summaries of collections and reports on the movement of delinquent accounts for management.
• Coordination: Coordinate with internal departments or legal counsel for credit investigations and court proceedings.