Data & Systems Administrator

24x7 Direct; Philippines; Remote; PHP 355,000 - 426,000; Full time

Job summary

24x7 Direct Pty Ltd in the Philippines is seeking a detail-oriented Data & Systems Administrator to maintain product, customer, and pricing data across SAP and e-commerce platforms. This remote, full-time role focuses on data accuracy, system testing, reporting, and documentation.

You will handle SAP maintenance, data quality checks, onboarding of new products, catalogue updates, and lifecycle changes, with a fixed schedule and mandatory timekeeping.

Qualifications

• 2+ years in data administration, master data management, or similar role.
• Strong Excel skills with data validation, sorting, filtering and lookups.
• Experience updating product data, customer records, prices and dates.
• Experience with SAP/ERP, CRM or e-commerce platforms is a plus.

Responsibilities

• Maintain product, customer, and pricing data in SAP and related systems.
• Support new product creation, updates, lifecycle changes and data validation.
• Assist customer accounts, onboarding, and product catalogue updates.
• Upload pricing, verify data accuracy, manage dates and approvals.
• Test system fixes, document results, report defects, and maintain guides.
• Prepare basic reports and maintain process documents and work instructions.
• Answer routine data/system queries and assist with data cleansing projects.
• Follow procedures and escalate major data discrepancies.

Skills

Excel

Data entry

Data quality checks

Attention to detail

Education

Information Systems degree

Tools

SAP/ERP systems

CRM

E-commerce platforms

Job description

This is a remote position.

We are looking for a detail-oriented and tech-savvy Data & Systems Administrator to support product, customer, pricing, and e-commerce data maintenance across business systems.

This role is ideal for a professional who enjoys working with data, learning new technologies, and ensuring information is accurate and up to date.

You will assist with SAP maintenance, e-commerce platform support, data quality checks, system testing, reporting, and process documentation.

Training and development opportunities are available for candidates who demonstrate strong digital skills, logical thinking, and a willingness to learn.

Key Responsibilities

• Maintain accurate product, customer, and approved pricing information in SAP and related business systems.
• Assist with new product creation, product updates, lifecycle changes, data validation, and exception reporting.
• Support customer account setup, onboarding, product catalogue updates, and routine queries on the e-commerce platform.
• Upload approved pricing, verify data accuracy, monitor effective and expiry dates, and maintain approval records.
• Test system fixes and enhancements, document results, identify defects, and report issues when necessary.
• Prepare basic reports and maintain process documents, work instructions, and user guides.
• Respond to routine internal queries relating to business systems and data.
• Assist with data cleansing, quality improvement initiatives, and other system-related projects.
• Follow established procedures and
  escalate complex issues or significant data discrepancies to the appropriate team.

Requirements

• Minimum of 2 years of experience in data administration, master data management, product administration, pricing administration, or a similar administrative role.
• Strong Excel skills, including data validation, sorting, filtering, lookups, and preparing basic reports.
• Proven ability to maintain accurate records, identify missing information, correct inconsistencies, and perform data quality checks.
• Experience updating product information, customer records, price lists, and effective or expiry dates.
• Experience using SAP/ERP systems, CRM or E-Commerce platforms is a great plus.
• Ability to follow established procedures, test system updates, document results, maintain work instructions, and resolve routine system or data queries.
• Degree-qualified in Information Systems, IT or Business-related field.

Work Environment & Expectations

While this is a work-from-home position, it is important to note that this is a full-time role - not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment.

This role requires:

• Discipline and commitment to set working hours (strict shift times, not flexible)
• Use of time tracking software during work hours
• Active participation in team and client calls with your camera ON
• Consistent availability and responsiveness throughout your shift
• Treating this as a long-term, full-time job - not a side gig or freelance task

Payroll is processed bi-monthly.

We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you.

Benefits

• 1. Monthly Salary: Php35,000
• 2. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month
• 3. You will be paid extra for overtime and Philippines public holidays
• 4. Probation: 6 months and after Probation
• 10 days annual leave credits
• 5 days of sick leave
• 5. HMO offered after 6-months probation
• 6. Eligible for 13th Month Pay after 30 days
• 7. Annual Salary Review
• 8. Laptop provided after 30 days
• 9. Permanent work-from-home role. You will have to use your own internet.
• 10. SHIFT TIMES: 5 AM to 2 PM Philippine time, Monday to Friday