Data Support Administrator: VMS/ATS & Salesforce

Pontoon Solutions; Taguig; On-site; PHP 1,772,002 - 2,362,670; Full time

Job summary

A global staffing and technology firm is seeking a Data Support Administrator in Taguig, Philippines, to handle vendor management system administration and provide technical support. The successful candidate will be responsible for processing support tickets, managing data imports, and ensuring application maintenance. Key qualifications include 2+ years in customer service and experience with VMS systems like SAP Fieldglass or Beeline.

Qualifications

• High school diploma required; advanced degree preferred.
• Minimum 2 years VMS system administration.
• Minimum 2 years experience in customer service.

Responsibilities

• Function as second tier support for VMS administration.
• Document and resolve technical support requests.
• Manage data imports for clients and vendors.

Skills

Effective communication

Time management

Customer service

Database experience

Technical aptitude

Education

High School Diploma

Tools

Salesforce

MS Access

Microsoft Office

Job description

A global staffing and technology firm is seeking a Data Support Administrator in Taguig, Philippines, to handle vendor management system administration and provide technical support. The successful candidate will be responsible for processing support tickets, managing data imports, and ensuring application maintenance. Key qualifications include 2+ years in customer service and experience with VMS systems like SAP Fieldglass or Beeline.