Data Research Specialist I

RELX INC; Manila; On-site; PHP 201,000 - 357,000; Full time

Job summary

RELX INC in Manila is seeking a data steward to maintain customer information databases and ensure data quality and security. You will support data-driven marketing and analytics by managing data marts, performing verifications, and collaborating with IT and data teams.

The role emphasizes accuracy, ownership, and scalable processes. The ideal candidate has a Bachelor's degree, experience in data management, and strong communication skills.

Qualifications

• Bachelor's degree required.
• Experience with database management and data mining.
• Strong written and verbal communication skills.
• Ability to learn and apply AI tools for workflows.
• Organized and systematic task handling.
• Proven problem solving and analytical abilities.

Responsibilities

• Maintains and updates customer information databases (data marts).
• Ensures data quality, data security, and accurate data entry.
• Liaises with IT and other data management functions.
• Enter and verify contact information using manual processes.
• Perform web searches to validate and correct records in databases.
• Acquire data from external sources and ensure cleansing guidelines are followed.
• Deliver high-quality data with minimal errors.

Skills

Database management

Data mining

Customer segmentation

Communication skills

Detail orientation

Project management

AI tools

Education

Bachelor's Degree

Tools

AI tools

Job description

PHL-RE Shared Services-Manila

Full time

R119402

Maintains and updates customer data repositories (data marts). Ensures data quality, security, and accurate data entry aligned to established procedures.

Accountabilities:

• Develops and maintains customer information database (usually specific data marts) to support analysis, application development and data driven marketing techniques
• Manages information security, data protection, data quality and exchange
• Liaises with the IT and other data management functions as required both internally and externally
• Responsible for entering and verifying contact information through manual processes.
• Perform web searches to critically validate detailed law firm, corporate, academic tax, bar and government data and make corrections into database as and when necessary.
• Validate/acquire data from external data sources (Via Web)
• Compliance with data cleansing guidelines.
• Ensuring highest data quality and error free delivery of data.

General Profile:

• Able to follow set instructions and processes to complete work
• Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions
• Has prior relevant training or related work experience
• Has working knowledge and skills
• Recommended Skills Functional Knowledge: Performs routine tasks following specific instructions or under supervision
• Business Expertise: Understands how the assigned duties relate to others in the team and how the team integrates with other teams
• Leadership: Has no supervisory responsibilities; manages own workload
• Problem Solving: Work is clearly defined and completed according to instruction
• Impact: Impacts own team through the accuracy and quality of work Interpersonal
• Skills: Uses communication skills to exchange information

Qualifications:

• Bachelor's Degree holder
• Experience in database management, as well as data mining and customer segmentation
• Has strong sense of ownership relating to tasks and responsibilities
• Organized and very systematic in handling tasks at hand
• Provide sound and sensible recommendation for improvement
• Must have excellent written and verbal communications skills and the ability to effectively collaborate across all levels of the organization.
• Proven success at managing change.
• Strong organizational, prioritization and delegation skills.
• Proven problem solving and analytical skills.
• Detail oriented and project management skills.
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.