Data Privacy Officer (Hybrid)

INTELEGENCIA BPO LLC CORP.; Pasig; On-site; PHP 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Competitive salary in Pasig

Clear career progression toward Senior

Job summary

INTELEGENCIA BPO LLC CORP. is seeking a detail-oriented Data Privacy Officer (DPO) to oversee data protection strategy and ensure compliance with the Data Privacy Act of 2012 and GDPR/CCPA where applicable.

The role bridges technical operations and regulatory requirements for sensitive financial and personal data of global clients and local depositors. This mid-level position focuses on privacy risk identification, PIAs, breach response leadership, policy development, and regulatory liaison with

Qualifications

• 3–5 years of dedicated experience in Data Privacy, Compliance, or Information Security.
• Banking/FinTech or BPO/IT-BPM sectors experience is mandatory.
• Experience with cross-border data flows and MSAs is a plus.
• Bachelor’s degree in a relevant field; certifications preferred.

Responsibilities

• Compliance Oversight: Monitor compliance with the DPA, its IRR, and NPC circulars.
• PIA leadership for bank products, BPO workflows, and vendor integrations.
• Incident Management: lead data breach response and notifications.
• Policy Development: draft/update Privacy Manuals, Consent Forms, DSAs.
• Training & Awareness: conduct privacy sessions, Privacy by Design.
• Regulatory Liaison: main contact for NPC; handle Data Subject Requests.

Skills

Data Privacy

Compliance

Information Security

Education

Bachelor’s degree in Law, IT, Business Admin

NPC DPO ACE Level 1 or 2

IAPP Certifications (CIPP/E, CIPM, CIPT)

Job description

About the Role

We are seeking a detail-oriented and proactive Data Privacy Officer (DPO) to oversee our data protection strategy and ensure the organization remains compliant with the Data Privacy Act of 2012 (RA 10173) and international standards (GDPR/CCPA).

In this mid-level role, you will act as the bridge between our technical operations and regulatory requirements, ensuring that the sensitive financial and personal data of our global clients and local depositors are handled with the highest level of integrity.

Key Responsibilities

• Compliance Oversight: Monitor the organization's compliance with the DPA, its IRR, and all relevant NPC circulars.

• Privacy Impact Assessments (PIA): Lead PIAs for new bank products, BPO workflows, and third-party vendor integrations to identify and mitigate privacy risks.

• Incident Management: Serve as the primary lead for the Data Breach Response Team, ensuring timely notification to the NPC and affected data subjects.

• Policy Development: Draft and update Privacy Manuals, Consent Forms, and Data Sharing Agreements (DSAs) tailored to cross-border BPO transfers or banking secrecy laws.

• Training & Awareness: Conduct regular privacy sessions for employees, specifically focusing on "Privacy by Design" in customer service and financial processing.

• Regulatory Liaison: Act as the main point of contact for the National Privacy Commission and handle Data Subject Requests (DSRs).

Qualifications

• Experience: 3–5 years of dedicated experience in Data Privacy, Compliance, or Information Security.

• Industry Expertise: Proven track record in the Banking/FinTech or BPO/IT-BPM sectors is mandatory.

  • Banking: Familiarity with BSP (Bangko Sentral ng Pilipinas) regulations on data governance and consumer protection.

  • BPO: Experience managing cross-border data flows and client-specific privacy Master Service Agreements (MSAs).

• Education: Bachelor’s degree in Law, Information Technology, Business Administration, or a related field.

• Certifications (Preferred): * NPC DPO ACE Level 1 or 2.

  • IAPP Certifications (CIPP/E, CIPM, or CIPT).

• Technical Skills: Strong understanding of IT infrastructure, encryption standards, and data lifecycle management.

Why Join Us?

• Competitive salary package at the heart of Pasig’s business district.

• Exposure to complex, large-scale data processing environments.

• Clear career progression toward Senior DPO or Chief Privacy Officer (CPO) roles.