Data Entry Specialist - Hybrid, 99% Accuracy, Growth

MicroSourcing; Manila; Hybrid; PHP 400,000 - 660,000; Full time

Benefits offered by this job

Competitive Rewards

Healthcare coverage from day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing is seeking a Data Analyst in Pasay City, Philippines, offering a hybrid work setup. The role emphasizes accurate data processing, high-quality data integrity, and efficient workflow management to support Revenue Managers and operations.

The ideal candidate has 1–3 years in Customer Service or similar fields, with strong MS Office skills and clean English communication. Fresh graduates are welcome, with a focus on attention to detail and reliability.

Qualifications

• At least 2nd-year college level (Business, Hospitality, or Communications preferred).
• 1 to 3 years of relevant experience in Customer Service, Sales, or Hospitality (BPO experience is a plus).
• High proficiency in MS Office applications (Excel, Word, Outlook).
• Excellent oral and written English communication skills.
• Ability to maintain a 99% accuracy rate in data entry and processing.

Responsibilities

• Process and update interfaced reservations from online channels with 99% accuracy.
• Maintain high-level data integrity through validity checks and reporting.
• Manage individual workflows and queues to prevent backlogs and optimize task completion.
• Communicate professionally with team members and management regarding daily rate structures and operational issues.
• Execute general administrative duties and ad hoc tasks as required by Revenue Managers and CCOM.
• Ensure a safe work environment by adhering to health, safety, and emergency protocols.

Skills

Data entry

Back-office operations

MS Office

English communication

Data accuracy

Analytical problem-solving

Education

2nd-year college level (Business, Hospitality, or Communications preferred)

Relevant coursework in data entry or admin

Tools

MS Office Suite

Job description

Discover your 100% YOU with MicroSourcing!

Position: Data Analyst

Location: Pasay City, Philippines

Work setup & shift: Hybrid



Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Your Role

• Process and update interfaced reservations from online channels with 99% accuracy.
• Maintain high-level data integrity through meticulous validity checks and reporting.
• Manage individual workflows and queues efficiently to prevent backlogs and optimize task completion.
• Communicate professionally with team members and management regarding daily rate structures and operational issues.
• Execute general administrative duties and ad hoc tasks as required by Revenue Managers and CCOM.
• Ensure a safe work environment by adhering to health, safety, and emergency protocols.
  
  

What You Need

Non-negotiables

• At least 2nd year College Level (Business, Hospitality, or Communications courses preferred).
• 1 to 3 years of relevant experience in Customer Service, Sales, or Hospitality (BPO experience is a plus).
• High proficiency in MS Office applications (Excel, Word, Outlook).
• Excellent oral and written English communication skills.
• Ability to maintain a 99% accuracy rate in data entry and processing.
  
  

Preferred Skills/expertise

• Previous experience in Data Entry, Encoding, or Back-office operations.
• Familiarity with call center software/systems (e.g., 8x8, Dynamics, Citrix).
• Strong analytical, problem-solving, and multitasking abilities.
• Fresh graduates with strong computer literacy are welcome to apply.
• For Internal Applicants: At least 12 months tenure with Oaks, no active corrective actions (Class B, C, or D), and met/exceeded scorecard for the last 6 months.
  
  

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply*