Data Center Operations Supervisor

Our Clients; Mandaluyong; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

Our Clients seeks an Assistant Manager to ensure safe, reliable, and continuous operation of mission-critical data center facilities and infrastructure in Metro Manila. You will supervise a team, coordinate maintenance, manage incidents, and drive reliability across power, cooling, UPS, generators, and electrical/distribution systems.

You will work closely with the Senior Manager to maintain high availability, implement ITIL-aligned processes, and coordinate with engineering, IT, and security

Qualifications

• Bachelor's degree in a related field is required.
• 6-8 years of experience in data center operations or a similar environment.
• Experience supervising engineers, technicians, operators, or technical teams.
• Strong working knowledge of critical data center infrastructure, including HVAC/cooling, CRAC/CRAH, UPS, generators, electrical distribution, and mechanical systems.
• Experience in 24/7 mission-critical operations is highly preferred.
• Familiarity with DCIM platforms and ITIL framework is advantageous.
• Certifications such as CDCP, CDCS, Uptime Institute ATS/ATS+ are advantageous.

Responsibilities

• Support day-to-day operation of mission-critical data center facilities and infrastructure.
• Ensure continuous availability and reliable operation of critical power, cooling, HVAC, electrical and mechanical systems.
• Supervise daily facilities operations, equipment monitoring, maintenance activities, and operational support.
• Ensure SOPs, maintenance procedures, change management processes, and operational protocols are followed.
• Coordinate preventive and corrective maintenance for critical systems (UPS, generators, CRAC/CRAH, HVAC, electrical distribution).
• Supervise 24/7 data center operations staffing and shift coverage; support scheduling and handovers.
• Monitor performance metrics and maintain operational dashboards; drive reliability improvements.
• Coordinate incident response, escalation, RCA studies, and documentation; ensure actions are implemented.
• Manage vendor and service provider relationships, SLAs, and maintenance activities.
• Promote safety, compliance, audits, and continuous improvement of procedures.

Skills

Team supervision

Operations management

Incident response

Vendor management

Safety & compliance

Reporting & coordination

Education

Bachelor's degree in Mechanical Engineering, Electrical Engineering, Facilities Management, Computer Science, or a related field

Tools

DCIM

ITIL

Job description

Our Clients seeks an Assistant Manager to ensure safe, reliable, and continuous operation of mission-critical data center facilities and infrastructure in Metro Manila. You will supervise a team, coordinate maintenance, manage incidents, and drive reliability across power, cooling, UPS, generators, and electrical/distribution systems.

You will work closely with the Senior Manager to maintain high availability, implement ITIL-aligned processes, and coordinate with engineering, IT, and security