Data Center Network Engineer

Capgemini; Pasay; Hybrid; PHP 600,000 - 800,000; Full time

Benefits offered by this job

Hybrid work arrangement

Onsite at Mall of Asia

Job summary

Capgemini Manila is seeking a Network Engineer to ensure delivery for incident recovery and adherence to configuration standards. The role focuses on routing and switching (Cisco IOS and Nexus) and load-balancing, consulting with Operations Engineering and suppliers to meet technical requirements.

You will review engineering standards, develop tactical plans, and oversee major incidents or changes within a 24x7x365 environment. Onsite at Mall of Asia with regular shift rotations.

Qualifications

• Minimum 3+ years data communications experience in WAN/MAN/LAN/Data Center operations and 24x7x365 support.
• Experience with enterprise-scale network environments and change management processes.
• Cisco Nexus, Catalyst switching/routing knowledge and load-balancer familiarity.

Responsibilities

• Ensure technical success of network services and availability.
• Contribute to Network Operations Strategy and alignment with business goals.
• Review engineering standards and develop tactical plans for incidents and changes.
• Collaborate with service providers to ensure service quality and technical depth.

Skills

Routing & Switching

Load Balancing

Networking Protocols

Incident Management

Education

CCNP or equivalent certification

Tools

Cisco Nexus 7K/5K/9K

NDFC

ServiceNow

Jira

Splunk

Wireshark

Job description

This role will ensure delivery for incident recovery, network changes and adherence to configuration standards.

The Network Engineer needs to apply technical expertise in routing and switching (Cisco IOS and Nexus especially) and load-balancing to consult with Operations Engineering and/or suppliers. The engineer will utilize their knowledge to review engineering standards and develop tactical plans to ensure Network Operations, partners and suppliers are meeting technical requirements. The resource may also assist or oversee major incidents, major change or introduction of new technologies within the environment.

Primary Job Functions

Responsible for the technical success of network services within the environment. This includes, but is not limited to:

• Contributor into the development of the Network Operations Strategy and into supporting organizational strategies.
• Contributor to the strategies of peer organizations ensuring that their strategic plans are in alignment with the technical direction of Network Operations and/or Strategy and Architecture.
• Ensure that all new network services are designed to deliver the levels of availability required by the business and validate the final service design to meet operational needs of the business to ensure excellent service delivery.
• Work with service providers to ensure the proper level of technical acumen and quality are executed within the contracted services.
• Contributor in developing and evolving operational procedures. Examine & document existing processes, evaluate them within the context of availability and maintainability of Network Services.

• Process

Education / Experience

• Preferred to have a minimum of at least 1 professional level certification from a major technology supplier (CCNP, F5-CTS LTM, etc.)
• 3+ years’ progressive data communications experience in WAN/MAN/LAN/Data Center operational support, configuration, evaluation, incident resolution, problem management, and project management experience in a 24x7x365 support environment.
• 3+ years’ experience in day-to-day support of enterprise-scale, complex network environments
• Working knowledge of load-balancers and other network technologies
• Knowledge of and experience with major routing protocols like RIP, IGRP, EIGRP, BGP, RMTP, OSPF, etc.
• Expertise in Cisco Nexus 7K, 5K and 9K Switching & routing and Catalyst 9K Switching and routing technologies.
• Knowledge of and experience with Cisco Nexus Dashboard Controller (NDFC).
• Experience with change management process and service management tools like Service-Now and Jira.
• Experience with Splunk Enterprise tool for Monitoring and Analyzing.
• Experience in the utilization of data communications test equipment and network management systems (e.g. Wireshark, NetScout and software-based management systems such as SevOne, NetCool, etc.) a plus.

Position Requirements

• Familiarity with the capabilities and problems of a broad spectrum of hardware and transmission technologies (e.g., cabling, optical fiber, WAN and transport, routing, firewalls, LAN/VLANs switches, SDN, etc.)
• Ability to understand complex network infrastructure quickly during major incidents and provide technical leadership appropriately
• Exceptional communication skills are a must. Demonstrated ability to communicate effectively at a variety of levels and to communicate intricate technical and procedural matters to both technical and non-technical personnel across diverse cultures
• Ability to learn new technologies quickly
• Good understanding of how IT technology supports the Enterprise and the Business Segments
• Ability to communicate and multi-task under pressure

Work Arrangement

• Onsite schedule of 2-3 days per week at the Mall of Asia Business Complex
• Must be amenable to work on shifting schedules including graveyard shift