We are seeking a highly organized, analytical, and detail-oriented Data Analytics & Administrative Coordinator to support the daily operations of a U.S.-based healthcare revenue cycle management (RCM) company.
The ideal candidate will be responsible for monitoring employee productivity, consolidating performance metrics, generating reports, supporting invoicing processes, and maintaining accurate internal records across multiple client accounts.
This is a back-office, non-client-facing role that requires strong analytical skills, proficiency in Excel, and the ability to work independently across multiple systems in a fast-paced healthcare environment.
Key Responsibilities
Data Analytics & Employee Performance Monitoring
- Collect, consolidate, and analyze employee productivity data across 25+ client accounts.
- Monitor employee quotas, accounts receivable (AR) metrics, and daily end-of-day (EOD) reports.
- Track denial ERAs, unprocessed eBridge files, and outstanding AR balances.
- Maintain accurate employee performance trackers, spreadsheets, and dashboards.
- Identify productivity trends, discrepancies, and areas requiring improvement.
Reporting & Data Management
- Generate and consolidate monthly reports from healthcare RCM and medical billing platforms.
- Analyze month-over-month AR performance and identify trends across client accounts.
- Prepare accurate, organized, and comprehensive reports for management review.
- Ensure data integrity and consistency across multiple reporting systems.
- Proactively identify reporting gaps and recommend process improvements.
Invoicing & Administrative Support
- Assist with invoice preparation and verification using QuickBooks.
- Review financial and operational data for accuracy before invoice finalization.
- Handle sensitive healthcare information in compliance with HIPAA regulations.
- Monitor and organize daily employee EOD submissions.
- Develop and maintain internal trackers, process documentation, and operational checklists.
- Provide general administrative support to ensure efficient internal operations.
Qualifications
- Previous experience in data analytics, administrative coordination, reporting, or healthcare revenue cycle management.
- Experience in medical billing or healthcare RCM operations is highly preferred.
- Proficiency in Microsoft Excel, including formulas, pivot tables, data consolidation, and reporting.
- Working knowledge of QuickBooks and familiarity with healthcare billing or RCM reporting platforms.
- Ability to manage large datasets, multiple priorities, and recurring reporting deadlines.
- Understanding of HIPAA compliance and confidential data handling.
- Willingness to work during U.S. business hours.
- Amenable to work during US hours
- Must be willing to undergo a background check as part of the hiring process.
Perks
- Permanent Work From Home
- Leave Credits
- Monetary Allowance
- Annual Bonus
- Weekly Paychecks
- Fixed Weekends Off
- Thriving Company Culture with Complete Autonomy
- Exclusive Specialized Training Programs
- Unlock Your Potential with a Highly Competitive Salary
Who are we?
BizForce is one of the fastest-growing global outsourcing companies in the world, founded in the US in Tucson, Arizona and is now operational in PH! Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.