About the Job
The Dynamics AX / Dynamics 365 Finance & Operations Systems Administrator supports the administration, maintenance, security, and operational stability of the organization’s global Microsoft Dynamics AX and Dynamics 365 Finance & Operations environments. This position works closely with senior administrators, developers, business teams, and Microsoft support to maintain reliable and secure Development, Test, UAT, Pre-Production, and Production environments.
The role provides hands‑on experience with enterprise ERP administration, application lifecycle management, security and access management, reporting, integrations, Microsoft Azure services, Lifecycle Services (LCS), and the Power Platform Admin Center (PPAC).
What You'll Do
- Support administration and maintenance of Dynamics AX and Dynamics 365 Finance & Operations environments across Development, Test, UAT, Pre-Production, and Production.
- Monitor environment health, performance, capacity, and availability; troubleshoot and elevate issues as needed.
- Assist with environment refreshes, updates, deployments, and application lifecycle management activities through LCS and PPAC.
- Support Power Platform and Dataverse administration, including environment configuration, user access, security, and capacity management.
- Assist with code promotions, release coordination, deployment validation, and change management processes.
- Manage user access, security roles, permissions, and compliance with governance and least-privilege principles.
- Troubleshoot application, integration, security, and environment-related issues; document resolutions and recurring incidents.
- Support reporting, data validation, and resolution of reporting or data-related issues.
- Assist with Azure services, integrations, APIs, authentication, and connectivity supporting the Dynamics platform.
- Maintain technical documentation, standard operating procedures, and administrative records.
- Adhere to IT security, governance, and change-management standards while driving continuous improvement in platform administration, deployment, and support practices.
Qualifications
- Basic to intermediate knowledge of Microsoft Dynamics AX and/or Dynamics 365 Finance & Operations.
- Familiarity with Microsoft Power Platform Admin Center (PPAC), Lifecycle Services (LCS), or similar enterprise administration platforms.
- Understanding of Development, Test, UAT, Pre-Production, and Production environment lifecycles.
- Familiarity with application deployment and change-management concepts.
- Understanding of user security, security roles, permissions, and role-based access control.
- Familiarity with Microsoft Azure, Microsoft Entra ID, Dataverse, and Power Platformconcepts is preferred.
- Strong analytical and troubleshooting skills with the ability to investigate technical and application-related issues.
- Ability to create and maintain clear technical documentation and operating procedures.
- Strong communication, collaboration, and organizational skills.
- Demonstrated interest in developing expertise in enterprise ERP administration, Microsoft cloud technologies, and Dynamics 365 platform management.