Customs Operations Specialist

MicroSourcing International; Pasay; On-site; PHP 469,000 - 714,000; Full time

Benefits offered by this job

Competitive rewards

Healthcare coverage from day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing International is seeking a Customs Operations Specialist to support clearance processes, data entry, and documentation across global teams. This role requires close collaboration with internal teams, brokers, and overseas partners to ensure timely processing.

The position features a hybrid work setup in Pasay, with responsibilities spanning data entry, document management, and proactive communication to expedite shipments and compliance.

Qualifications

• Minimum two years of experience in customs operations or related roles.
• Working knowledge of customs laws, clearance procedures, and required documentation.
• Strong organizational and time-management skills with ability to meet daily deadlines.
• Excellent written and verbal communication for overseas agents and brokers.
• Proficiency in Microsoft Outlook and other Microsoft Office applications.

Responsibilities

• Follow up on and complete all customs clearance documentation within required timeframes using the Expedient workflow.
• Accurately enter supplier invoice data into Expedient system.
• Manage shared mailboxes and upload relevant items to Expedient.
• Send telex release confirmations and coordinate with overseas agents using Expedient reports.

Skills

Customs operations

Documentation proficiency

Microsoft Outlook

Time management

Tools

Expedient software

Job description

Job Description:

Discover your 100% YOU with MicroSourcing!

Position: Customs Operations Specialist

Location: Mall of Asia Complex, Pasay City

Work setup & shift: Hybrid | Shiftin

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

What You'll Do:

The Customs Operations Specialist is responsible for supporting customs clearance operations by accurately entering data, maintaining complete documentation, monitoring shared mailboxes, and coordinating with internal teams, customs brokers, and overseas agents to ensure timely processing.

Key Responsibilities

• Follow up on and complete all customs clearance documentation within required timeframes using the Expedient workflow.
• Accurately enter supplier invoice data into the Expedient system.
• Manage the [email protected] and [email protected] mailboxes promptly, ensuring that all relevant items are uploaded to the Expedient system.
• Send telex release confirmations and follow up with overseas agents using Expedient reports.

What You'll Need

• Minimum two years of experience in customs operations, customs brokerage, freight forwarding, or a similar role.
• Working knowledge of customs laws, clearance procedures, and supporting documentation.
• Strong organizational and time-management skills, including the ability to assess urgency, prioritize tasks, and meet daily deadlines.
• Strong written and verbal communication skills, with the ability to convey requirements clearly to overseas agents, clients, and customs brokers.
• Proficiency in Microsoft Outlook and other Microsoft Office applications.

Preferred Qualifications

• A customs broker license, experience using Expedient software, and experience supporting Australian or United States accounts.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply