Customer Support Specialist | Online Video Sharing Account

Cognizant Technology Solutions Philippines Inc.; Taguig; On-site; PHP 201,000 - 312,000; Full time

Job summary

Cognizant Technology Solutions Philippines Inc. is seeking a Customer Service Representative who will serve as a liaison, providing product and service information and resolving customer inquiries.

The role requires a minimum of two years of college, a sales background, and strong communication and problem-solving skills. Onsite work is required at Science Hub Tower 2, Mckinley Hills Taguig or SM Cyberwest.

Qualifications

• Completed at least 2 years in college with no back subjects.
• Background in sales.
• Strong communication, analytical, and problem-solving skills.

Responsibilities

• Provide product and service information to customers.
• Answer customer questions accurately and promptly.
• Resolve issues quickly and efficiently to ensure customer satisfaction.

Skills

Sales background

Communication skills

Analytical skills

Problem-solving

Education

Two years of college

Job description

A Customer Service Representative (CSR) serves as a liaison who provides product and service information, answers customer questions, and resolves issues quickly and accurately.

Who Thrives Here:

• Completed at least 2 years in college with no back subjects
• Background in sales
• Strong communication, analytical, and problem-solving skills.
• Willing to work onsite in Science Hub Tower 2, Mckinley Hills Taguig or SM Cyberwest.

AdditionalRequirement(eitherofwhich):

• Valid driver's license
• National ID(governmentissuedPVCID)
• UMID
• PostalID

Why Join Us?

At Cognizant, we don’t just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.
• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well‑being is prioritized through strong benefits and work‑life balance.
• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.