Customer Support Specialist - Online Video Platform

Cognizant Technology Solutions Philippines Inc.; Taguig; On-site; PHP 201,000 - 312,000; Full time

Job summary

Cognizant Technology Solutions Philippines Inc. is seeking a Customer Service Representative who will serve as a liaison, providing product and service information and resolving customer inquiries.

The role requires a minimum of two years of college, a sales background, and strong communication and problem-solving skills. Onsite work is required at Science Hub Tower 2, Mckinley Hills Taguig or SM Cyberwest.

Qualifications

• Completed at least 2 years in college with no back subjects.
• Background in sales.
• Strong communication, analytical, and problem-solving skills.

Responsibilities

• Provide product and service information to customers.
• Answer customer questions accurately and promptly.
• Resolve issues quickly and efficiently to ensure customer satisfaction.

Skills

Sales background

Communication skills

Analytical skills

Problem-solving

Education

Two years of college

Job description

Cognizant Technology Solutions Philippines Inc. is seeking a Customer Service Representative who will serve as a liaison, providing product and service information and resolving customer inquiries.

The role requires a minimum of two years of college, a sales background, and strong communication and problem-solving skills. Onsite work is required at Science Hub Tower 2, Mckinley Hills Taguig or SM Cyberwest.