Online Video Sharing Account - Customer Support

Cognizant Technology Solutions Philippines Inc.; Taguig; On-site; PHP 279,000 - 379,000; Full time

Job summary

Cognizant Technology Solutions Philippines Inc. is hiring a Customer Service Representative to serve as a liaison, providing product and service information, answering questions, and resolving issues promptly for customers in the Philippines.

The ideal candidate will have at least 2 years of college, a background in sales, and strong communication, analytical, and problem-solving abilities. Onsite work is required at Science Hub Tower 2, Mckinley Hills Taguig or SM Cyberwest.

Qualifications

• Completed at least 2 years in college with no back subjects.
• Background in sales.
• Strong communication, analytical, and problem-solving skills.

Responsibilities

• Provide product and service information to customers and answer questions.
• Resolve customer issues quickly and accurately, offering solutions or alternatives.
• Liaise with internal teams to ensure customer satisfaction and timely resolution.

Skills

Communication skills

Sales background

Analytical skills

Problem-solving skills

Education

Two years of college

Job description

A Customer Service Representative (CSR) serves as a liaison who provides product and service information, answers customer questions, and resolves issues quickly and accurately.

Who Thrives Here:

• Completed at least 2 years in college with no back subjects

• Background in sales

• Strong communication, analytical, and problem-solving skills.

• Willing to work onsite in Science Hub Tower 2, Mckinley Hills Taguig or SM Cyberwest.

Additional Requirement(eitherofwhich):

• Validdriver'slicense

• NationalID(governmentissuedPVCID)

• UMID

• PostalID
  

Why Join Us?

At Cognizant, we don’t just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.

• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.

• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.