AI-Driven Social Support Specialist I

Coinbase, Inc.; Manila; Remote; PHP 1,000,000 - 1,700,000; Full time

Job summary

Coinbase, Inc. operates as a remote-first company with quarterly in-person working sessions called “surges.” We seek candidates who can responsibly use generative AI tools to improve efficiency, cost, and quality, while continuously learning as technologies evolve and ensuring human oversight in outputs.

The environment is high‑expectation and relentless about pushing past perceived limits, with a mission to increase economic freedom.

Qualifications

• Demonstrates the ability to responsibly use generative AI tools and copilots in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality.

Skills

Generative AI proficiency

Job description

Coinbase, Inc. operates as a remote-first company with quarterly in-person working sessions called “surges.” We seek candidates who can responsibly use generative AI tools to improve efficiency, cost, and quality, while continuously learning as technologies evolve and ensuring human oversight in outputs.

The environment is high‑expectation and relentless about pushing past perceived limits, with a mission to increase economic freedom.