Customer Support Specialist — Entry Level

Lexie; Manila; On-site; PHP 201,000 - 357,000; Full time

Job summary

A customer service-focused company in Metro Manila is looking for enthusiastic individuals to provide exceptional customer service and support via phone, email, and chat. The ideal candidate will have a high school diploma and should possess excellent communication and problem-solving skills. No prior experience is necessary, making this an excellent opportunity for fresh graduates. You will resolve customer inquiries efficiently and maintain positive relationships while working in a supportive office environment that may require shift work.

Qualifications

• No prior experience necessary; fresh graduates are welcome.
• Proactive and adaptable with strong attention to detail.
• Friendly, patient, and empathetic attitude required.

Responsibilities

• Provide exceptional customer service and support via phone, email, and chat.
• Resolve customer inquiries and issues efficiently.
• Document and track customer interactions accurately.

Skills

Excellent verbal and written communication

Strong problem-solving skills

Ability to multitask

Education

High School Diploma or equivalent

Job description

A customer service-focused company in Metro Manila is looking for enthusiastic individuals to provide exceptional customer service and support via phone, email, and chat. The ideal candidate will have a high school diploma and should possess excellent communication and problem-solving skills. No prior experience is necessary, making this an excellent opportunity for fresh graduates. You will resolve customer inquiries efficiently and maintain positive relationships while working in a supportive office environment that may require shift work.