Customer Support Representative | Boni and Cubao Sites

Accenture; Philippines; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

HMO coverage

Bonuses

Training and certification

Paid sick leave

Paid vacation leaves

Job summary

Accenture Philippines is seeking a Customer Service Representative to deliver customer care with focus on call quality and timely issue resolution, supporting clients from our Cubao and Mandaluyong offices.

Open to college graduates or undergraduates with at least 1 year of BPO experience, this full-time onsite role offers competitive benefits, shifting schedules, and opportunities for training and career growth.

Qualifications

• Strong communication skills required.
• Must have at least 1 year of BPO work experience.
• Willing to work full-time onsite in Cubao and Mandaluyong (Boni).

Responsibilities

• CSR is responsible for providing customer service support and ensuring call quality and timely resolution of customer issues.

Skills

Strong communication skills

Education

College graduates or undergraduates (1st year)

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You: The ideal candidate will have the following skills and experience:

• Open to College graduates or undergraduates who completed at least 1st year in college

• Must have at least 1 yr BPO work experience

• Willing to work full-time onsite in both Cubao and Mandaluyong (Boni).

• Strong communication skills

• Amenable to shifting schedules and holiday work
  

Quezon City

3rd Floor, Gateway Mall, Cubao (Near Smart Araneta Coliseum)

Mandaluyong City

Ground Floor, Robinsons Cybergate 1, Boni Avenue (Near MRT Boni Station)

*Terms and conditions apply