Customer Support & Bookkeeping Specialist (Email/Chat)

Outsourcey; Taguig; On-site; PHP 334,800 - 446,400; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Work with industry leaders

Job summary

A leading outsourcing company in the Philippines is looking for a Customer Service Support professional to manage financial records and provide top-notch customer support. The ideal candidate will have over 3 years of bookkeeping experience along with proficiency in accounting software like QuickBooks or Xero. Responsibilities include maintaining financial records, reconciling accounts, and addressing customer inquiries via email and chat. This position offers competitive salary and opportunities for career growth.

Qualifications

• 3+ years of bookkeeping experience with customer support experience.
• Proficiency in accounting software and MS Office Suite is essential.
• Experience with customer support platforms like Zendesk or Intercom is a plus.

Responsibilities

• Maintain accurate financial records, including accounts payable and receivable.
• Prepare financial statements and reports for management review.
• Respond to customer inquiries and issues via email and chat.

Skills

Bookkeeping Experience

Proficiency in accounting software

Strong written communication

Attention to Detail

Tools

QuickBooks

Xero

MS Office Suite

Zendesk

Intercom

Job description

A leading outsourcing company in the Philippines is looking for a Customer Service Support professional to manage financial records and provide top-notch customer support. The ideal candidate will have over 3 years of bookkeeping experience along with proficiency in accounting software like QuickBooks or Xero. Responsibilities include maintaining financial records, reconciling accounts, and addressing customer inquiries via email and chat. This position offers competitive salary and opportunities for career growth.