Customer Support Associate -Tech & Consumer| TP Aura

Teleperformance; Philippines; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

HMO

Up to 24K

Career growth

Fun environment

Job summary

Teleperformance is seeking a Customer Support specialist to assist a global retail platform, resolve account and order inquiries, process returns, and address billing issues to ensure a seamless customer experience. Open to fresh graduates and career shifters with a bachelor's degree; strong communication skills are preferred and no prior call center experience is required.

The role offers HMO, up to 24K earnings, career growth, and a fun, inclusive work environment at Fort Bonifacio, Taguig

Qualifications

• Fresh graduates and career shifters with a bachelor's degree.
• Strong communication skills preferred.
• No call center experience required.

Responsibilities

• Provide exceptional customer support for a global retail platform.
• Assist customers, resolve account and order inquiries.
• Process returns and address billing issues.
• Enforce store policies and maintain high customer satisfaction.

Skills

Strong communication

Education

Bachelor's degree

Job description

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.

Job Description

• Provide exceptional customer support for a global retail platform by assisting customers, resolving account and order inquiries, and ensuring a seamless experience. Utilize strong problem-solving skills and attention to detail to process returns, address billing issues, enforce store policies, and maintain a high standard of customer satisfaction.

Qualifications

• Open to fresh graduates and career shifters with a bachelor's degree.

• Strong communication skills preferred

• No call center experience required

Benefits

• Earn up to 24K

• HMO

• Career growth opportunities

• Fun and inclusive work environment

Location

G/F Teleperformance Tower Five, West Campus, Le Grand Ave., McKinley West, Fort Bonifacio, Taguig City