Customer Experience Specialist - Support & Solutions

Teleperformance; Philippines; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Retention Bonus 20K

HMO

Career growth

Job summary

Teleperformance is now TP! Teleperformance Philippines is seeking proactive customer service professionals to deliver world-class care for global brands. You will respond to account inquiries, billing questions, and product information, and provide solutions while keeping a positive customer experience.

Freshers are welcome. A high school or senior high school diploma is required, with willingness to work a shifting schedule and onsite setup.

Qualifications

• Freshers welcome, or candidates with or without experience.
• Must be a graduate of at least High School or Senior High School.
• Willing to work shifting schedule and onsite setup.
• Available to start immediately.

Responsibilities

• Provide outstanding customer support by assisting customers with account inquiries, service-related concerns, billing questions, and product information.
• Deliver effective solutions while maintaining a positive customer experience and identifying opportunities to recommend relevant services.

Skills

Customer service

Communication

Problem solving

Education

High School diploma or Senior High School

Job description

Teleperformance is now TP! Teleperformance Philippines is seeking proactive customer service professionals to deliver world-class care for global brands. You will respond to account inquiries, billing questions, and product information, and provide solutions while keeping a positive customer experience.

Freshers are welcome. A high school or senior high school diploma is required, with willingness to work a shifting schedule and onsite setup.