Customer Support Associate — Non-Voice & Inbound Roles

Orbit Teleservices; Quezon City; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

HMO

13th Month Pay

Departmental Awards

Maternity/Paternity Leave

Paid leaves

Attendance Bonus

Job summary

Orbit Teleservices in Quezon City, Philippines is seeking a friendly customer service associate to respond to inquiries via phone, email or chat, provide accurate information about products and policies, and resolve issues to ensure customer satisfaction.

No experience is required—we will train you. The role is weekdays only with weekends off. A high school, college or vocational diploma is required; English is preferred. Benefits include HMO, 13th month pay, paid leaves and attendance bonuses.

Qualifications

• Be friendly and good at talking.
• Know how to use a phone or computer.
• Filipino Citizen, or hold relevant residence status.
• With diploma (HS or College or Vocational).
• Good verbal, listening, and communication skills. Preferred language: English.

Responsibilities

• Respond to customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

Skills

Customer service

Communication

English language

Education

HS/College/Vocational Diploma

Job description

Orbit Teleservices in Quezon City, Philippines is seeking a friendly customer service associate to respond to inquiries via phone, email or chat, provide accurate information about products and policies, and resolve issues to ensure customer satisfaction.

No experience is required—we will train you. The role is weekdays only with weekends off. A high school, college or vocational diploma is required; English is preferred. Benefits include HMO, 13th month pay, paid leaves and attendance bonuses.