Customer Support Agent — Growth, Bonuses & Day-1 Benefits

Alorica Philippines; Philippines; Hybrid; PHP 167,000 - 234,000; Full time

Benefits offered by this job

Health insurance

13th month pay

Overtime pay

Paid training

Career growth

Employee discounts

Company events

Job summary

Alorica Philippines is seeking a customer service professional to provide friendly, phone-based support to customers. You’ll use comprehensive training to resolve issues quickly and accurately, collaborating with teammates during coaching sessions and meetings.

Your contributions will help the team reach shared goals and celebrate wins. Ideal candidates are 18+, with a high school diploma or senior high, good English communication, and comfortable with computers.

Qualifications

• 18 years or older.
• High school graduate or senior high.
• Good communication skills in English?
• Comfortable using computers.

Responsibilities

• Provide top-notch customer support over the phone in a friendly and helpful way.
• Use training provided to solve customer concerns accurately and efficiently.
• Collaborate with your team during coaching sessions and meetings to grow and succeed.
• Celebrate wins when meeting achievable goals.

Skills

Good English communication

Computer literacy

Education

High school diploma or Senior High School

Job description

Alorica Philippines is seeking a customer service professional to provide friendly, phone-based support to customers. You’ll use comprehensive training to resolve issues quickly and accurately, collaborating with teammates during coaching sessions and meetings.

Your contributions will help the team reach shared goals and celebrate wins. Ideal candidates are 18+, with a high school diploma or senior high, good English communication, and comfortable with computers.