Customer Support Agent — Flexible Hours & HMO

Synlink Recruitment Outsourcing Co. Inc.; Davao del Norte; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Competitive salary up to ₱30,000

Sign-on bonus for qualified candidates

Comprehensive benefits including HMO

Career growth and learning opportunities

Job summary

A recruitment outsourcing company is seeking a Call Center Agent in Davao del Norte. The role involves handling customer calls, providing information, resolving issues, and achieving high service standards. Ideal candidates are high school graduates with strong communication skills, adaptable to work shifts. The position offers a competitive salary of up to ₱30,000 and comprehensive benefits including HMO coverage and a sign-on bonus. English proficiency and problem-solving skills are essential.

Qualifications

• Prior call center experience preferred but not required.
• Basic computer navigation skills essential.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Handle inbound and/or outbound customer calls professionally.
• Provide accurate information on products and services.
• Troubleshoot basic technical or account concerns.
• Process orders, returns, refunds, and updates.
• Document customer interactions in the system.

Skills

Active listening and empathy

Multitasking and time management

Adaptability and ability to work under pressure

Teamwork and professionalism

Education

High school graduate or equivalent

Job description

A recruitment outsourcing company is seeking a Call Center Agent in Davao del Norte. The role involves handling customer calls, providing information, resolving issues, and achieving high service standards. Ideal candidates are high school graduates with strong communication skills, adaptable to work shifts. The position offers a competitive salary of up to ₱30,000 and comprehensive benefits including HMO coverage and a sign-on bonus. English proficiency and problem-solving skills are essential.