Onsite Call Center Agent - Training & Growth

TalentLink Outsourcing; Davao del Sur; On-site; PHP 200,880 - 412,920; Full time

Benefits offered by this job

Performance Bonus

Paid Training

Vacation Leave

13th Month Pay

Anniversary Bonus

Annual Performance Increase

Job summary

A leading outsourcing firm in Davao del Sur is seeking a Call Center Representative to handle customer inquiries via multiple channels. No prior BPO experience is necessary as training will be provided. Candidates should possess strong English communication skills and a willingness to learn. This role offers a competitive salary ranging from ₱18,000 to ₱37,000 monthly, alongside various incentives and a supportive team environment.

Qualifications

• No BPO experience needed; training provided.
• Must be a High School, Senior High, or College graduate.
• Ability to communicate effectively in English.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Skills

English Language

Customer Service

Call Centre

Problem Solving

Team Player

Account Management

Technical Skills

Interpersonal Skills

Organizational Skills

Strong Work Ethic

Education

High School Graduate

College Graduate

Vocational Graduate

Senior High School Graduate

Job description

A leading outsourcing firm in Davao del Sur is seeking a Call Center Representative to handle customer inquiries via multiple channels. No prior BPO experience is necessary as training will be provided. Candidates should possess strong English communication skills and a willingness to learn. This role offers a competitive salary ranging from ₱18,000 to ₱37,000 monthly, alongside various incentives and a supportive team environment.