Customer Solutions & Sales Associate

MetricNova Marketing; Santo Niño 1st; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Structured training and development

Personal mentorship

Hands-on customer and sales experience

Opportunities to develop professional/

Job summary

MetricNova Marketing in the Philippines is seeking a Customer Solutions & Sales Associate to engage with customers through events and direct interaction. You will learn to identify needs, suggest suitable products, and support sales campaigns.

No prior experience required as full training will be provided. The role emphasizes developing communication, sales, and presentation skills within a supportive team environment.

Qualifications

• Experience in customer service or front-line roles is preferred but not required.
• Strong communication and active listening skills.
• Ability to work with diverse groups and adapt to different customer needs.
• Proactive mindset with goal-oriented attitude.
• Willingness to learn and take on challenges.
• Excellent interpersonal skills and professionalism.

Responsibilities

• Connect with customers through events and promotional activities
• Understand customer needs through effective questioning and communication
• Introduce relevant products and services
• Recommend solutions based on customer requirements
• Support sales campaigns and team objectives, build positive relationships
• Represent brands in a positive and professional manner
• Participate in training and coaching sessions
• Develop skills in communication, sales, negotiation, and presentation

Skills

Customer service

Communication

Teamwork

Self-motivation

Adaptability

Learning agility

Job description

About the role

As a Customer Solutions & Sales Associate, you'll work directly with customers through promotional activities and face-to-face engagement. You'll learn how to identify customer needs, recommend suitable solutions, and contribute to successful sales campaigns.

Key responsibilities

• Connect with customers through events and promotional activities
• Understand customer needs through effective questioning and communication
• Introduce relevant products and services
• Recommend solutions based on customer requirements
• Support sales campaigns and team objectivesil>Build positive relationships through professional customer service
• Represent brands in a positive and professional manner
• Participate in training and coaching sessions
• Develop skills in communication, sales, negotiation, and presentation

About you

• Curious, positive, and eager to learn
• Enjoys communicating with different people
• Comfortable in a customer-facing environment
• Self-motivated and goal-driven
• Willing to take on challenges
• Good communication and interpersonal skills
• Works well independently and within a team
• Adaptable and responsible
• No experience necessary — training will be provided

Benefits

• Structured training and development
• Personal mentorship
• Hands-on customer and sales experience
• Opportunities to develop professional and leadership skills
• Career progression opportunities
• Performance incentives and recognition
• Supportive team culture
• Networking, travel, and overseas exposure opportunities