Brand & Customer Experience Executive

MetricNova Marketing; Santo Niño 1st; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Structured training

Mentorship

Career growth

Overseas exposure

Networking opportunities

Job summary

MetricNova Marketing is seeking a Brand & Customer Experience Executive in the Philippines to represent brands at campaigns, events, and customer-facing activities. You will introduce products, services, and brand initiatives to diverse audiences while learning to understand customer needs and craft positive, engaging experiences.

You will build rapport with customers, support promotional campaigns, and participate in on-ground events and planning.

Qualifications

• No prior marketing/branding experience required; comprehensive training provided.

Responsibilities

• Represent brands at campaigns, events, and customer-facing activities.
• Introduce products, services, and brand initiatives to audiences.
• Understand customer needs and create positive experiences.
• Build rapport with customers and develop professional relationships.
• Support promotional campaigns and brand activities.

Job description

About the role

As a Brand & Customer Experience Executive, you'll be involved in representing brands, engaging with customers, and supporting campaigns that create memorable experiences. This role offers hands-on exposure to customer engagement, brand communication, and business development while giving you the opportunity to grow your professional and interpersonal skills.

Key responsibilities

• Represent brands at campaigns, events, and customer-facing activities.
• Introduce products, services, and brand initiatives to different audiences.
• Understand customer needs and create positive, engaging experiences.
• Build rapport with customers and develop strong professional relationships.
• Support the team in carrying out promotional campaigns and brand activities.
• Participate in on-ground events, team discussions, and campaign planning.
• Learn and apply effective communication and customer engagement techniques.
• Develop skills in presentation, negotiation, problem-solving, and relationship management.
• Monitor customer feedback and learn how different approaches influence engagement.
• Gradually take on greater responsibilities as your skills and confidence grow.

About you

• Enjoys interacting with people and building new connections.
• Positive, approachable, and willing to learn.
• Confident in communicating with different types of people.
• Comfortable working in a dynamic and people-oriented environment.
• Able to work independently while contributing positively to a team.
• Goal-driven and motivated to improve.
• Adaptable, responsible, and open to constructive feedback.
• No previous experience is required — comprehensive training will be provided.
• People who are looking for a career switch are welcome to apply.

Benefits

• Practical experience in customer engagement and brand representation.
• Structured training and hands-on learning.
• Coaching and mentorship from experienced team members.
• Opportunities to develop communication, leadership, and business skills.
• Performance-based incentives and recognition.
• Opportunities to progress into leadership and management positions.
• A collaborative environment with opportunities to learn from experienced teammates.
• Networking opportunities through campaigns, events, and business activities.
• Potential opportunities for overseas exposure and travel.