Customer Relations & Marketing Associate

MetricNova Marketing; Santo Niño 1st; Hybrid; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Hands-on experience in customer-rel at

Structured training and mentorship

Career progression opportunities

Performance-based incentives

Overseas exposure and travel

Job summary

MetricNova Marketing is seeking a Customer Relations & Marketing Associate in the Philippines to gain practical exposure in customer engagement, marketing activities, brand representation, and business development.

You will work with an experienced team, build valuable skills, and progressively take on more responsibilities and leadership opportunities as you grow with the company.

Qualifications

• No prior experience required; comprehensive training will be provided.
• Open to career changers and eager to learn.
• Ability to communicate effectively with diverse audiences.

Responsibilities

• Represent brands and support marketing initiatives through customer-facing activities and events.
• Connect with customers, understand needs, and provide a positive brand experience.
• Introduce products, services, and brand initiatives to different audiences.
• Build and maintain positive customer relationships through clear communication.
• Assist with marketing campaigns, promotions, and on-ground activities.
• Collaborate with the team to support campaign objectives and daily tasks.
• Learn and apply different approaches to customer communication and engagement.

Skills

Customer engagement

Communication

Interpersonal skills

Teamwork

Adaptability

Job description

About the role

Join our team as a Customer Relations & Marketing Associate and gain practical exposure to customer engagement, marketing activities, brand representation, and business development. You'll work alongside an experienced team, build valuable professional skills, and have the opportunity to grow into greater responsibilities over time.

Key responsibilities

• Represent brands and support marketing initiatives through customer-facing activities, events, and promotions.

• Connect with customers, understand their needs, and provide a positive brand experience.

• Introduce products, services, and brand initiatives to different audiences.

• Build and maintain positive customer relationships through effective communication.

• Assist with marketing campaigns, promotional activities, and on-ground initiatives.

• Collaborate with team members to support campaign objectives and daily activities.

• Learn and apply different approaches to customer communication and engagement.

• Develop practical skills in presentation, negotiation, problem-solving, and relationship management.

• Gain exposure to customer behaviour, marketing strategies, and business development.

• Gradually take on additional responsibilities and leadership opportunities as you develop.

About you

• Enjoys interacting with people and building meaningful connections.

• Positive, approachable, and eager to learn.

• Comfortable communicating with individuals from different backgrounds.

• Self-motivated and willing to take initiative.

• Able to work independently while contributing effectively to a team.

• Adaptable and comfortable working in a dynamic environment.

• Open to feedback and committed to continuous improvement.

• No prior experience required — comprehensive training will be provided.

• Individuals looking for a career change are welcome to apply.

Benefits

• Hands-on experience in customer relations and marketing.

• Structured training and practical learning opportunities.

• Coaching and mentorship from experienced team members.

• Opportunities to develop communication, presentation, leadership, and business skills.

• Performance-based incentives and recognition.

• Clear career progression and advancement opportunities.

• A supportive and collaborative team environment.

• Opportunities to expand your professional network through campaigns and business activities.

• Potential opportunities for overseas exposure and travel.