Customer Service Teller: Growth & Impact in Banking

Metrobank; Manila; Hybrid; PHP 201,000 - 268,000; Full time

Job summary

Metrobank in Manila is seeking a Customer Service Representative- Teller to handle cash and check deposits, withdrawals, and related banking transactions. You will verify signatures, post adjustments at the start of the day, and process fund transfers and remittances.

You will also support outward clearing, promote bank products, and develop customer-service skills under mentorship. Fresh graduates are welcome; ideal candidate has business or finance background and strong communication.

Qualifications

• Preferably graduate of business or finance course.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Effective communication

Negotiation

Customer service

Education

Business or Finance degree

Job description

Metrobank in Manila is seeking a Customer Service Representative- Teller to handle cash and check deposits, withdrawals, and related banking transactions. You will verify signatures, post adjustments at the start of the day, and process fund transfers and remittances.

You will also support outward clearing, promote bank products, and develop customer-service skills under mentorship. Fresh graduates are welcome; ideal candidate has business or finance background and strong communication.