Customer Service Teller: Elevate Your Banking Career

Metrobank; Cagayan de Oro; On-site; PHP 223,000 - 357,000; Full time

Job summary

Metrobank is seeking a Customer Service Representative - Teller at Gaisano City Mall CM Recto corner Corrales Extension, Cagayan de Oro City. The role focuses on cash handling, deposits, withdrawals, check encashment, and account closures, with emphasis on accuracy and service quality.

Ideal candidates have a business/finance background, strong communication and negotiation skills, and a customer-service orientation suitable for a fast-paced banking environment.

Qualifications

• Preferably graduate of business or finance course.
• Effective communication, presentation, and negotiation skills.
• Customer service oriented and able to work in a fast-paced, competitive environment.
• Fresh graduates and young professionals are welcome to apply.

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the CA/SA terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank's and subsidiaries' products and services.

Skills

Effective communication

Presentation skills

Negotiation skills

Customer service orientation

Education

Business or Finance degree

Job description

Metrobank is seeking a Customer Service Representative - Teller at Gaisano City Mall CM Recto corner Corrales Extension, Cagayan de Oro City. The role focuses on cash handling, deposits, withdrawals, check encashment, and account closures, with emphasis on accuracy and service quality.

Ideal candidates have a business/finance background, strong communication and negotiation skills, and a customer-service orientation suitable for a fast-paced banking environment.