Customer Service Specialist — Salesforce Pro in Fast-Paced Team

KHZ Wellness Massage Services OPC; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Job summary

A wellness service provider in Quezon City is seeking a customer service representative to deliver exceptional support. Ideal candidates will have a bachelor's degree and experience in a call center or customer service environment. Responsibilities include resolving inquiries, assisting with product selection, and ensuring customer satisfaction. This full-time role offers on-site work in a fast-paced team environment.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• 0–2 years in customer service or call center environment.
• Excellent problem-solving abilities and customer-oriented mindset.

Responsibilities

• Provide exceptional customer service by addressing inquiries and resolving complaints.
• Assist customers with product and service selection.
• Conduct follow-up communications to ensure customer satisfaction.

Skills

Customer service

Salesforce proficiency

Problem-solving

Organizational skills

Education

Bachelor’s degree in relevant field

Tools

Salesforce

Call center software

Job description

A wellness service provider in Quezon City is seeking a customer service representative to deliver exceptional support. Ideal candidates will have a bachelor's degree and experience in a call center or customer service environment. Responsibilities include resolving inquiries, assisting with product selection, and ensuring customer satisfaction. This full-time role offers on-site work in a fast-paced team environment.