Customer Service Specialist - Kidapawan

PeopleStrong; Kidapawan; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Training accommodations and allowance in Manila

Job summary

PeopleStrong in Kidapawan is seeking a Customer Service Specialist to support the Sales team by performing vital customer service functions. The role entails order-taking, handling complaints, and processing payments while ensuring customer satisfaction.

Ideal candidates should have a Bachelor’s degree and be open to training in Manila, with accommodations and allowance provided. Fresh graduates are encouraged to apply.

Qualifications

• Candidate must possess at least a Bachelor's/College Degree.
• Fresh graduates are welcome to apply.
• Must be willing to work during Saturday.
• Should be willing to undergo training in Manila.

Responsibilities

• Order-taking in response to customer inquiries.
• Processing of payment during sales.
• Handling of complaints from customers.
• Listing of bad orders for follow-up.
• Answering telephone calls and inquiries.

Skills

Sales Order Processing

Customer Relations

Customer Engagement

Customer Issue Management

Customer Retention

Education

Bachelor's/College Degree, any field

Job description

Customer Service Specialist

Telesales representative plays a crucial role in helping the Sales team achieve overall monthly objectives by proactively performing customer service functions such as:

• Order‑taking
• Processing of payment
• Handling of complaints
• Listing of bad orders
• Answering telephone calls, inquiries or quotations

Skills

• Sales Order Processing
• Customer Relations
• Customer Engagement
• Customer Issue Management
• Customer Retention

Qualifications

• Candidate must possess at least a Bachelor's/College Degree, any field.
• Fresh graduates are welcome to apply.
• Must be willing to work during Saturday.
• Should be willing to undergo training in Manila (Accommodations and allowance will be provided during training in Manila).