Customer Service Representative - Virtual Process - 30k Monthly Pay

Neksjob Philippines; Pampanga; On-site; PHP 304,668 - 364,932; Full time

Job summary

Neksjob Philippines is seeking a Customer Service Representative to handle inbound calls, resolve issues, and ensure customers leave satisfied. This virtual processing role offers a 30k monthly pay and requires a friendly, professional approach.

You will manage accounts, update service requests, and keep detailed records while following scripts and performance targets. On-site work is required for this position, with a focus on serving customers across our platforms.

Qualifications

• At least 6 months call center experience.
• Willing to work on site.
• Education: High school or senior high school graduate.

Responsibilities

• Handle incoming calls with a friendly and professional attitude.
• Clearly explain our products and services to customers.
• Resolve problems accurately and as fast as possible.
• Manage account updates, service requests, and other tasks.
• Keep detailed records of every customer interaction.
• Stick to company policies, scripts, and performance targets.

Skills

Call center experience

Education

High school diploma

Job description

Customer Service Representative - Virtual Process - 30k Monthly Pay

We are looking for Call Center Agents who are upbeat, helpful, and love working with people.

Your main goal will be to handle incoming calls, answer questions about our products, resolve issues on the spot, and ensure every customer hangs up happy.

Your day-to-day tasks:

Handle calls with a friendly and professional attitude

Clearly explain our products and services to customers

Resolve problems accurately and as fast as possible

Manage account updates, service requests, and other tasks

Keep detailed records of every customer interaction

Stick to company policies, scripts, and performance targets

Qualifications

At least 6 months call center experience

Willing to work on site

Education: At least high school or senior high school graduate

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