Customer Service Representative - Virtual Process - 30k Monthly Pay

Neksjob Philippines; Davao del Sur; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Paid Training

HMO and Other Benefits

Fun and Supportive Team Environment

Job summary

Neksjob Philippines invites applications for a Customer Service Representative - Virtual Process. You will handle inbound calls, answer questions, and resolve issues to ensure customers hang up satisfied.

The role requires at least 6 months call center experience, a high school graduate, and basic computer literacy; on-site work is required. Training is paid, with HMO and other benefits, in a friendly team environment.

Qualifications

• At least 6 months call center experience.
• Willing to work on site.
• Education: At least high school or senior high school graduate.
• Basic computer literacy.

Responsibilities

• Handle calls with a friendly and professional attitude.
• Clearly explain our products and services to customers.
• Resolve problems accurately and as fast as possible.
• Manage account updates, service requests, and other tasks.
• Keep detailed records of every customer interaction.
• Stick to company policies, scripts, and performance targets.

Skills

Call center experience

Education

High School Diploma or equivalent

Job description

Customer Service Representative - Virtual Process - 30k Monthly Pay

Job Description

We are looking for Call Center Agents who are upbeat, helpful, and love working with people.

Your main goal will be to handle incoming calls, answer questions about our products, resolve issues on the spot, and ensure every customer hangs up happy.

Your day-to-day tasks:

• Handle calls with a friendly and professional attitude
• Clearly explain our products and services to customers
• Resolve problems accurately and as fast as possible
• Manage account updates, service requests, and other tasks
• Keep detailed records of every customer interaction
• Stick to company policies, scripts, and performance targets

Qualifications

• At least 6 months call center experience
• Willing to work on site
• Education: At least high school or senior high school graduate
• Basic computer literacy

Why Join Us

• Paid Training
• HMO and Other Benefits
• Fun and Supportive Team Environment