Customer Service Representative (CSR) | ₱18K - ₱28K | Onsite

Gratitude Philippines; Manila; On-site; PHP 201,000 - 312,000; Full time

Job summary

Gratitude Philippines is hiring Customer Service Representatives (CSR) for onsite work in Manila. The role targets candidates with 1 to 4 years in BPO/CSR, preferably with experience in Utilities, Telecom, Insurance, or BFS. Education requires 2 years of college or an Associate Degree. Shift and location are assigned, and strict processing steps apply.

Salary ranges from ₱18,000 to ₱28,000 monthly, with standard onboarding including TOR, Diploma, and COE. Filipino citizens only for this position.

Qualifications

• 1 to 4 years of BPO/CSR experience.
• Experience in Utilities, Telecom, Insurance or BFS preferred.
• Must have completed 2 years in college or an Associate Degree.

Skills

BPO / CSR experience

Education

2 years college / Associate degree

Job description

Customer Service Representative (CSR) | ₱18K - ₱28K | Onsite*

*Work Setup:* Onsite

*Experience:* 1 to 4 Years

*Salary Budget:* ₱18,000 - ₱28,000

*Nationality:* Filipino Citizens Only

*Process:* Validation > Virtual Interview > Submission of Required Docs > JO

*Note: STRICTLY NO WALK-INS | NO MANUAL UPLOADS*

*Job Description:*

We are looking for Customer Service Representatives (CSR) with experience in Utilities, Telecom, Insurance, or Banking & Financial Services.

*Key Requirements:*

• Experience: 1 to 4 years of BPO / CSR experience
• Preferred Background: Utilities, Telecom, Insurance, Banking & Financial Services (BFS)
• Education: Must have completed 2 years in College OR finished Associate Degree
• Must be willing to work in the assigned shift and location

*Mandatory Documents (Must Be On Hand):*

• TOR (Transcript of Records)
• Diploma
• Certificate/s of Employment (COE)